Business Support Assistant

TC Group; Stanley; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

An innovative and rapidly growing accountancy firm is seeking a dedicated Business Support Assistant to join their team in Stanley, County Durham. This role offers a unique opportunity to contribute to a dynamic environment while providing essential administrative support. You will be responsible for managing tasks, resolving client issues, and supporting Directors with their diary management. With a commitment to professional growth, the company offers various benefits including a pension scheme, study support, and opportunities for additional holiday days. If you're ready to make a meaningful impact in a supportive team, this position is perfect for you.

Benefits

Pension scheme

Study support

Group life assurance (4x salary)

Opportunity to purchase additional holiday days

Birthday day off

Quarterly functions and events

Access to employee benefits portal

Employee Assistance Programme

Employee Referral Bonus

Regular training and development

Qualifications

• Minimum of 1 year’s administration experience within an office environment.
• Good knowledge of Excel and Microsoft Office Suite.

Responsibilities

• Prioritising and managing tasks effectively.
• Actively resolving client issues to conclusion.
• Supporting with Directors’ diary management.

Skills

Administration experience

Microsoft Office Suite

Customer service skills

Time management

Problem-solving

Tools

Excel

Word

Outlook

PowerPoint

Teams

Job description

Job Advert

Salary – £24,000 - £26,000 per annum, dependant on experience

Hours - Monday to Friday, 35 hours per week with occasional hybrid working

Holiday – 25 days annual leave (excluding bank holidays) rising by 1 day per each year of service (up to a maximum of 30 days)

About The Business Support Assistant Role

We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience, honing our skills and developing our service offering to deliver a wide range of bespoke support and advice to ambitious business owners and their businesses.

We have an exciting role for a Business Support Assistant in our Stanley, County Durham office.

Key responsibilities of a Business Support Assistant include:

• Prioritising and managing tasks effectively.
• Actively resolving client issues to conclusion.
• Monitoring cash collection and fee renewals regularly.
• Supporting with Directors’ diary management.
• Carrying out administrative duties such as typing, composing standard and engagement letters, and taking meeting minutes/actions.

About You

We are looking for candidates with the following skills and experience:

• Minimum of 1 year’s administration experience within an office environment.
• Good knowledge of Excel and the Microsoft Office Suite – Word, Outlook, PowerPoint, and Teams.
• Hardworking with a high sense of urgency.
• Ability to prioritise and manage time effectively.
• Excellent customer service and communication skills.
• Must have own transport as our office is difficult to access by public transport.

Benefits for the Business Support Assistant include:

• Pension scheme
• Study support
• Group life assurance (4x salary)
• Opportunity to purchase additional holiday days
• Birthday day off
• Quarterly functions and events
• Access to our employee benefits portal – cashback and vouchers on everyday purchases
• Employee Assistance Programme
• Employee Referral Bonus – we’re always looking for talented individuals to join our team
• Regular training and development to support your professional and personal growth

About Us

TC Group is growing rapidly! We’re an ambitious team dedicated to providing a high-quality experience for our clients. Our client base is expanding, supporting the UK’s ambitious business owners, SMEs, and large corporations. We value technical excellence, solution focus, and continual improvement. We are an equal opportunity employer and welcome candidates from all backgrounds. Please note, applications are only accepted from candidates based in the UK, and we cannot provide sponsorship.

Additional Details

Department: Support
Contract type: Permanent
Hours: 35 hours per week, Monday to Friday
Salary: £24,000 - £26,000