Business Support Assistant

Sefton Metropolitan Borough Council; Liverpool; On-site; GBP 19,000 - 23,000; Full time

Job summary

Sefton Metropolitan Borough Council is seeking an organised administrator to support the Electrical and Alarms services. You will manage customer records, update IT systems and spreadsheets, and assist with contracts, orders and general admin tasks.

Working closely with colleagues, customers and suppliers, you'll communicate clearly, maintain accurate records and work independently when required while contributing as a team member in a busy service.

Qualifications

• Organised and confident using IT systems.
• Ability to communicate effectively with a range of people.
• Customer-focused approach with keen eye for detail.

Responsibilities

• Maintaining customer records and updating systems and spreadsheets.
• Supporting maintenance and service contracts, ordering supplies.
• Assisting with general administrative tasks for the Electrical and Alarms services.
• Providing day-to-day administrative support to the team.

Skills

Organised

Attention to detail

IT literacy

Customer focused

Communication skills

Job description

About the Role

This is an important role within Sefton Arc, providing day-to-day administrative support to our busy Electrical and Alarms services. You will help ensure the team has the accurate information, records and administrative support it needs to deliver an effective and reliable service to our customers.

Working closely with colleagues, customers, suppliers and external organisations, you'll undertake a varied workload which includes maintaining customer records, updating systems and spreadsheets, supporting maintenance and service contracts, ordering supplies and assisting with general administrative tasks.

We're looking for someone who is organised, confident using IT systems and able to communicate effectively with a range of people. You'll need a keen eye for detail, a customer-focused approach and the ability to work independently when required, while also being a supportive and collaborative member of the wider team.

The closing date for this vacancy is Thursday, 29th October 2026 (or earlier in the event of high volume of applications being received).

Provisional interview dates are Thursday, 5th November 2026.

Equal Opportunities

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!