Business Support Assistant

Sefton Council; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sefton Arc is seeking an organized administrator to support our Electrical and Alarms services in the Liverpool area. You will manage customer records, update systems and spreadsheets, process service contracts and order supplies, ensuring accurate information flows to the team.

You'll work with colleagues, customers, suppliers and external organisations, communicate clearly, pay attention to detail, and be able to work independently while contributing to the wider team.

Qualifications

• Organised with strong IT skills and attention to detail.
• Experience with customer records, spreadsheets, and service contracts.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain customer records and update systems and spreadsheets.
• Support maintenance and service contracts and order supplies.
• Assist with general administrative tasks and liaison with customers and suppliers.

Skills

IT literacy

Data entry

Record keeping

Communication

Tools

Excel

Job description

This is an important role within Sefton Arc, providing day-to-day administrative support to our busy Electrical and Alarms services. You will help ensure the team has the accurate information, records and administrative support it needs to deliver an effective and reliable service to our customers.
Working closely with colleagues, customers, suppliers and external organisations, you'll undertake a varied workload which includes maintaining customer records, updating systems and spreadsheets, supporting maintenance and service contracts, ordering supplies and assisting with general administrative tasks.
We're looking for someone who is organised, confident using IT systems and able to communicate effectively with a range of people. You'll need a keen eye for detail, a customer-focused approach and the ability to work independently when required, while also being a supportive and collaborative member of the wider team.
The closing date for this vacancy is Thursday, 29th October 2026 (or earlier in the event of high volume of applications being received).
Provisional interview dates are Thursday, 5th November 2026.