Business Change Manager

Warwick

Coventry

Hybride

GBP 48 000 - 58 000

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Résumé du poste

The University of Warwick invites applications for a position within the Business Change team to support new technologies and improve processes across a varied change portfolio in a leading higher education environment. You will work with multiple stakeholders, assess change value, plan communications, develop training, shape SOPs and support go-lives.

A background in digital change in HE is beneficial, and you will have opportunities to grow within a supportive culture and flexible working

Qualifications

  • Experience or knowledge of digital change implementation in higher education.
  • Ability to communicate and collaborate with multiple stakeholders.
  • Voice of the customer; reflect needs of those impacted.
  • Sound understanding of how people respond to change and influence positive change processes.
  • Continuous improvement mindset and practical application in business change.

Responsabilités

  • Assessing change value and impact.
  • Planning and delivering communications.
  • Developing training approaches.
  • Shaping Standard Operating Procedures.
  • Business readiness and go-lives support.

Description du poste

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Full time Salary Range: £48,337 - £57,666 per annum

About the Role

This is an exciting time to join the Business Change team at the University of Warwick, as we support innovative projects that introduce new technologies and enhance existing ones.

You will have the opportunity to work across a varied change portfolio. Prior experience or knowledge of digital change implementation within higher education environments would be beneficial.

You will be part of a dynamic Business Change team who are committed to delivering efficient, streamlined change. You’ll have the opportunity to make a real impact by influencing stakeholders and helping to deliver positive, sustainable change.

The role will involve:

  • Assessing change value andimpact
  • Planning and delivering communications
  • Developingtrainingapproaches
  • Shaping Standard Operating Procedures
  • Business readiness and Go-livesupport

We will support you to develop yourself and gain further experience delivering change in a leading higher education institution.

For details on the experience and skills required, please refer to the job description (link here) .

About You

We will support you to develop yourself andgainfurther experiencedelivering changein a leading higher education institution.

  • You will be good at getting the best out of others, confidently communicating andcollaborating with multiple stakeholders.
  • You should be able tobe the ‘voice of the customer’;alwaysseekingthemost effective approach to change that reflects the needs of those that areimpacted.
  • You will have a sound understanding ofhow people respond to changeandbe ableactivelylisten and influencepositive change processes.
  • You will be resilient,flexible,and adaptable; able to work in ambiguous situationsthat require you to think on your feet.
  • You will have acontinuous improvementmindsetand experience thatshows how this can be practically applied.
  • You will have the ability to think strategically, pragmatically, and positively about business, product, technical and cross-functional change.
  • You will be comfortable with providing constructive challenge to a range of colleagues, with a focus on ensuring that benefits are realised and end users are represented
About the Department

You’ll be joining the Information & Digital Group (IDG), a collaborative, forward thinking department delivering high‑quality digital capabilities that support every part of University life.

As part of the wider Programme & Project Delivery team, you’ll work in a supportive culture that values curiosity, innovation, and continuous improvement. You will play a key role in shaping how the University approaches digital change, contributing to a modern, user‑centred and increasingly agile delivery environment.

We will provide you with a great range of benefits, which include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here .

If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .

The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.Further information on all of the University's Awards and Accreditations can be found here . The University of Warwick is also one of the six founder institutions of the EUTOPIA European University Alliance .

Right to Work in the UK


If you do not yet have the right to work in the UK and/or are seeking sponsorship for a Skilled Worker visa, please follow this link which contains further information about obtaining the right to work in the UK.

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