Business Support Assistant

TN United Kingdom; Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Business Support Assistant in Chester, where you will play a crucial role in enabling frontline staff to focus on customer support. This diverse position offers the opportunity to manage administrative tasks, communicate effectively with teams, and contribute to a supportive work environment. With a commitment to employee development and well-being, this role promises a rewarding experience in a company recognized for its inclusive culture and dedication to staff success. If you are organized, passionate, and ready to make a difference, this is the role for you!

Benefits

25 days paid holiday

Pension scheme with employer contributions

Online discounts and rewards

Health and well-being plans

Life assurance

Flexible working arrangements

Cycle to Work scheme

Learning and development opportunities

Qualifications

• Experience in an administrative role is advantageous.
• Strong organizational skills with a proven history of managing varied workloads.

Responsibilities

• Support frontline staff by managing administrative tasks.
• Coordinate and communicate with team members across regions.

Skills

Administrative Support

Communication Skills

Organizational Skills

Microsoft Office

Customer Service

SAP Knowledge

Education

NVQ2 in Business and Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

SAP

Job description

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Parade Enterprise Centre, Chester,CH1 5HN

£13.11 per hour

9 hours per week - Thursday/Friday

We have an exciting opportunity for a Business Support Assistant to join our team in the Parade Enterprise Centre, in Chester. If you’re looking for an exciting and varied role where no two days are the same, and you’re passionate about supporting people, we may have your perfect role!

This is an exciting role within Sanctuary Supported Living, which encompasses the full complement of the business support functions. This involves a wide range of tasks from taking minutes, raising purchase orders, managing ad hoc enquiries and requests for administrative support. Your work will directly enable our frontline staff to focus on our customers, while we support them with the administrative work.

The successful candidate will ideally have come from an administrative background, who is highly organised and with a proven history of managing and prioritising a varied workload.

The role of Business Support Assistant will include:

• Various administrative role to enable our frontline staff to focus on our customers
• Managing your own workload and review work being requested from schemes
• Working through tasks in a co-ordinated approach and manner
• Communicating with team members around various regions to ensure standards are maintained to a consistently high level
• Supporting other areas of the team when required

Skills and experiences:

• Experience of working in a similar role within a supported living or customer service setting would be advantageous
• NVQ2 in Business and Administration or similar, or willing to work towards is desirable
• Knowledge and experience of using SAP and other internal systems is desirable
• Excellent communication, interpersonal, and leadership skills
• A good level of experience and knowledge with Microsoft Office systems including Word, Excel, PowerPoint, and Outlook

Why work for us?

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time – because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities

Job reference:223981

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.