RECEPTION & EVENTS SUPPORT ASSISTANT

Preston College; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Reception & Events Support Assistant to join their vibrant team. This role offers the opportunity to develop valuable office, admin, and customer service skills in a supportive environment. As the first point of contact, you'll ensure a welcoming atmosphere for visitors while managing essential tasks like greeting guests and maintaining records. You'll also assist in organizing events, from setting up rooms to creating engaging social media content. If you're friendly, reliable, and eager to learn, this position could be your gateway to a rewarding career in a dynamic field.

Qualifications

• Confidence in using computers for emails and document preparation.
• Ability to maintain accurate records and complete tasks efficiently.

Responsibilities

• Act as the first point of contact for visitors and callers.
• Support the events team in preparing for meetings and conferences.

Skills

Computer Skills

Attention to Detail

Communication Skills

Education

Grade 4 in English

Grade 4 in Maths

Job description

Home|Apprenticeship Vacancies|Reception & Events Support Assistant

RECEPTION & EVENTS SUPPORT ASSISTANT

Company: Cotton Court Business Centre

Location: Preston

Wage: Hourly rate £7.55 per hour

Ref

Expiry: 30/06/2025

This role is part of our friendly and fast-paced reception and events team, where you’ll play an important part in helping the business run smoothly and making a great impression on everyone who visits us. You’ll be based at reception but will also support the wider operations and events team across a variety of exciting tasks.

You’ll be the first point of contact for visitors and callers, so a polite, professional, and friendly attitude is essential. Daily responsibilities will include answering phones, taking messages, greeting visitors, handling post and deliveries, keeping the reception area tidy, and helping keep our booking systems and client records up to date.

You’ll also support the events team in preparing for meetings, training sessions, and larger conferences. This might include setting up and clearing down rooms, helping with refreshments, preparing branded materials, checking tech equipment, and assisting guests throughout the day. You’ll also have the chance to get involved in creating social media content, taking behind-the-scenes photos and videos.

You’ll work closely with the reception and events teams, as well as clients, suppliers, and other staff members. This is a great opportunity to develop practical office, admin, and customer service skills in a professional but supportive environment.

DUTIES

This role is part of our friendly and fast-paced reception and events team, where you’ll play an important part in helping the business run smoothly and making a great impression on everyone who visits us. You’ll be based at reception but will also support the wider operations and events team across a variety of exciting tasks.

You’ll be the first point of contact for visitors and callers, so a polite, professional, and friendly attitude is essential. Daily responsibilities will include answering phones, taking messages, greeting visitors, handling post and deliveries, keeping the reception area tidy, and helping keep our booking systems and client records up to date.

You’ll also support the events team in preparing for meetings, training sessions, and larger conferences. This might include setting up and clearing down rooms, helping with refreshments, preparing branded materials, checking tech equipment, and assisting guests throughout the day. You’ll also have the chance to get involved in creating social media content, taking behind-the-scenes photos and videos.

You’ll work closely with the reception and events teams, as well as clients, suppliers, and other staff members. This is a great opportunity to develop practical office, admin, and customer service skills in a professional but supportive environment.

WORKING HOURS PER WEEK

37.5 hours per week, 30 mins unpaid lunch

Required Skills

While we don’t expect applicants to have formal experience, the apprentice should feel confident using a computer, for example, writing emails, typing up documents, or using online booking systems. Good attention to detail, especially for keeping records accurate and ensuring tasks are completed well, is also important.

Required Qualities

We’re looking for someone who’s friendly, reliable, and approachable, with a positive attitude and willingness to learn and get involved. You should enjoy working with others, be adaptable to new situations, and happy to take the initiative when needed. Being a confident communicator and keeping calm under pressure are big pluses too.

Required Qualifications

Ideally, we’re looking for applicants with a minimum Grade 4 in English and Maths.

NUMBER OF VACANCIES

1

FUTURE PROSPECTS

There’s lots of room to grow at Cotton Court. The apprentice will gain hands-on experience in admin, customer service, events, and marketing and much more. This can lead to ongoing employment within our business and network.