Business Support Apprentice

South Yorkshire Apprenticeship Hub; South Kirkby, Knottingley, Doncaster, Tilbury; On-site; AUD 17,000 - 23,000; Full time

Job summary

URM (UK) LIMITED is offering an Apprenticeship Level 2 for an Administration Assistant. You will gain hands-on experience, learn office processes, and receive structured development in a busy recycling business environment.

The role involves supporting emails and calendars, maintaining records, processing orders, communicating with stakeholders, and adapting to changing priorities. Training is tailored over 15 months with endpoint assessment, mentoring from experienced colleagues to help your

Qualifications

• Must possess communication and IT skills with attention to detail.
• Strong organisational and administrative capabilities required.
• Customer care orientation and teamwork are essential.
• Demonstrates initiative, patience, and non-judgemental approach.

Responsibilities

• Assist daily by managing emails and calendars and maintaining records.
• Process orders and support company activities while liaising with stakeholders.
• Adapt to changing priorities in a fast-paced environment.

Skills

Communication

IT skills

Attention to detail

Organisation skills

Customer care

Administrative skills

Team working

Initiative

Non judgemental

Patience

Job description

URM (UK) LIMITED

Apprenticeship Level 2

Apply by: 29/10/2026

About The Role

Start your career with a growing glass recycling business! Gain hands-on experience, learn from industry experts, receive structured career development, and build valuable skills in a supportive and fast-paced environment.

This role will support colleagues daily, by managing emails and calendars, maintaining records, processing orders, supporting company activities and communicating with stakeholders. A week in this role is varied and busy, with no two days being the same. Priorities can change quickly and unexpected tasks can arise, so it is important to stay organised, adaptable and able to manage a range of responsibilities effectively.

This role requires a disciplined and organised individual to manage their time appropriately with competing priorities.

No specific path, but 2 of the last 4 people in this role have pogressed within the business through an apprenticeship, based on their skill set. 1 now manages the companies marketing and the other is the People Development Manager. Both of these people will be mentoring and guiding the successful applicant to success and hopefully growth within the business.

About The Training

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (15 months including endpoint assessment) topics covered include-

The Organisation

• Value of their skills
• Stakeholders
• Relevant regulation
• Policies
• Business Fundamentals
• Processes
• External environmental factors
• IT
• Record and document production
• Decision making
• Interpersonal Skills
• Communications
• Quality
• Planning and Organisation
• Project management

About The Employer

Trading for over 100 years, URM are the UK's largest purchaser and recycler of waste glass.

With process plants in South Kirkby, Knottingley, Doncaster and Tilbury the Company processes around 1 million tons of raw product a year and recovers waste glass that is then used by glass manufacturers.

The Company has exciting plans to grow through continuing investment into new technology that will increase both volume and yield.

We aim to promote an exciting culture across all areas of the business, one where all ideas are valued, and we have a proven track record for the encouragement, training, development, and promotion of our people.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Training Provider

MBKB LTD

Course/Training

Administration assistant (level 2)

Apply by: 29/10/2026