Business Support Analyst

Thalia; Milton Keynes; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking a Business Support Analyst to enhance their operational efficiency. This hybrid role involves managing data, producing reports, and ensuring compliance in a dynamic environment. You will collaborate with senior management, contributing to vital decisions that impact contract performance and community service. With a focus on data accuracy and operational support, this position offers a unique chance to develop your skills while being part of a forward-thinking team dedicated to sustainable waste management solutions. Join us in making a difference!

Qualifications

• Strong admin and data skills with advanced Excel and ideally Power BI.
• Experience working with large volumes of numerical data.

Responsibilities

• Collating and analysing tonnage data for Authority reports.
• Supporting procurement setup and purchase order tracking.

Skills

Advanced Excel

Power BI

Data Analysis

Written Communication

Planning and Multitasking

Confidential Information Handling

SAP or Similar Finance Systems

Contract Management Experience

Job description

Allerton Waste Recovery Park, Knaresborough, North Yorkshire, United Kingdom

Job Description

Thalia is offering a 12-month fixed term opportunity for an experienced and motivated individual to step into the role of Business Support Analyst. This is a great opportunity to develop your commercial, data, and reporting skills within a busy operational contract environment, while contributing to key performance and compliance across Allerton Waste Recovery Park.

This is a hybrid role with 2-3 days required at site (HG5 0SD)

What’s the role about?

As Business Support Analyst, you’ll play a vital role in managing tonnage data, reporting for the Authority, and overseeing the setup and administration of our supply chain. You’ll support the site Senior Management Team and work closely with finance and operations to ensure processes are smooth, accurate, and aligned with contract requirements. You’ll be confident managing data (in Excel and Power BI), producing reports, processing supplier payments, and coordinating day-to-day business support functions. Your work will directly contribute to the success of the contract and our service to the community.

What you’ll be doing:

• Collating and analysing tonnage data for monthly, quarterly, and annual Authority reports
• Supporting procurement setup and purchase order tracking through to payment
• Managing supplier and service provider onboarding via the central Contract Services function
• Producing internal KPIs and reporting including SLA and incident data
• Coordinating with the weighbridge and Finance team to ensure accurate records and credit control
• Supporting the Commercial Manager with performance and compliance reporting
• Maintaining version control and document systems
• Coordinating site overtime records and local admin projects

What we’re looking for:

• Strong admin and data skills, with advanced Excel (and ideally Power BI)
• A high standard of written communication and attention to detail
• Experience working with large volumes of numerical data
• Excellent planning and multitasking ability
• Comfortable working with confidential information and contract obligations
• Familiarity with SAP or similar finance systems
• Experience working in a commercial or contract management setting

What you’ll gain:

• The opportunity to work closely with Thalia’s senior commercial and operational leaders
• Deeper insight into contract performance and Authority reporting
• Experience supporting high-impact decisions and financial processes
• A broadened network across Thalia’s commercial, operations, and procurement functions

Our Business
At Thalia Waste Management, we are creating a future to be proud of. We think differently, questioning everything, enabling us to develop progressive waste into energy solutions and services. Being motivated, tackling problems together, inspiring others to take responsibility, making a difference, being ambitious and contributing value.
We operate the best technology available across our four strategic sites in North Yorkshire, Milton Keynes, Cambridgeshire and the Isle of Wight. Our technology includes everything from mechanical and biological treatment, traditional mass-burn energy from waste and material recycling technologies to in-vessel composting, advanced thermal treatment, innovative small-scale energy from waste and anaerobic digestion. In a single year we process 300,000 tonnes of waste that is turned into energy. This generates the same amount of energy as approximately 600 million solar panels. Similarly we recycle circa 95,000 tonnes of waste.

Inclusion
At Thalia Waste Management, we work hard to make sure we are an inclusive and diverse place to work.This means we don’t just look at your CV, we’re focused on who you are, your skills and passion that can be brought to Thalia Waste Management. We know and understand the everyone is different and has a life outside work, so we’re happy to discuss flexible working and any adjustments that could be needed! We’ll do all that we can to support everyone from their first contact with us. For any support or adjustments needed through our recruitment process, please speak to our recruitment team who will be happy to support.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. As a Disability ConfidentEmployer, we will make sure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Allerton Waste Recovery Park, Knaresborough, North Yorkshire, United Kingdom