SuccessFactors Business Support Analyst

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated SAP SuccessFactors Business Support Analyst to join their dynamic team. This role offers the chance to impact HR technology globally by supporting the deployment of SAP SuccessFactors. You will collaborate with key stakeholders, manage multiple projects, and drive process improvements in a fast-paced environment. If you are detail-oriented and passionate about HR technology, this opportunity is perfect for you to grow and make a significant impact in a diverse and inclusive setting.

Qualifications

• Proven experience in implementing and managing SAP SuccessFactors Suite.
• Strong hands-on administration and support of the SuccessFactors application.

Responsibilities

• Supporting the global deployment of SAP SuccessFactors.
• Managing HRIS support tickets and resolving queries.

Skills

SAP SuccessFactors

Business Analysis

Project Management

Communication Skills

Collaboration Skills

Job description

Social network you want to login/join with:

SuccessFactors Business Support Analyst, London

Client:

Inchcape

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

78d8d793a89c

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Are you passionate about HR technology and driving impactful change in a global environment? We’re looking for a motivated SAP SuccessFactors Business Support Analyst to join our dynamic team! This role offers the opportunity to make a real difference by supporting both business-as-usual activities and the exciting global deployment of SAP SuccessFactors. You’ll be working closely with key stakeholders and contributing to the future of HR technology at our organization.

What You’ll Be Doing:

1. Supporting the EC Workstream Lead as part of the global deployment of SAP SuccessFactors.
2. Providing specialized BAU support with a focus on Recruitment and Onboarding 2.0.
3. Leading technical discussions on business opportunities and resolving complex issues.
4. Managing multiple projects in a fast-paced environment while delivering innovative solutions.
5. Identifying and implementing process improvements to drive measurable business results.
6. Overseeing feature enhancements and providing project support for HR applications.
7. Managing HRIS support tickets, resolving queries, and escalating technical issues when needed.
8. Configuring solutions based on design directions, handling change requests, documentation, testing, and deploying new system functionalities.
9. Collaborating with HR, IT, and business teams to provide training, guidance, and support.
10. Performing systems administration tasks, including data imports/exports, workflow design, and business rule creation.
11. Working with third-party vendors to develop and implement business-driven functionality.
12. Designing and coordinating UAT activities with cross-departmental teams.
13. Supporting system upgrades and developing new SaaS functionality to meet business needs.

What We’re Looking For:

1. Proven experience in implementing and managing SAP SuccessFactors Suite.
2. Strong hands-on administration, maintenance, and support of the SuccessFactors application.
3. Experience troubleshooting and managing issues in HRIS systems.
4. Excellent business analysis skills and the ability to manage project timelines effectively.
5. A proactive, detail-oriented mindset with a focus on delivering high-quality, time-sensitive results.
6. Strong communication and collaboration skills with the ability to engage stakeholders at all levels.
7. Experience with SAP SuccessFactors Employee Central and Recruiting and Onboarding.
8. A team player who thrives in a fast-paced, global environment and is eager to grow and make an impact.

Why Join Us?

You’ll be part of a collaborative and forward-thinking team, working in a diverse and inclusive environment that values innovation and continuous improvement. If you’re ready to take the next step in your HR technology career and make a meaningful impact, we’d love to hear from you!