Business Support Administrator WMF3202e

The Cumbria County Council; Penrith; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Enhanced annual leave

Discount schemes

Job summary

Westmorland and Furness Council is seeking an administrator in Penrith to join the Innovation, Technology, and Digital Division. You will deliver high-standard business support across multiple workstreams including Health & Safety, Highways, Fleet, Legal and Democratic, and Trading Standards.

The role requires excellent literacy, numeracy and ICT skills, strong organisational and communication abilities, and the capacity to work independently in a busy environment.

Qualifications

• Experience of working in an office environment.
• Top level business support and excellent customer service to internal and external customers, suppliers, and other agencies.
• Excellent literacy, numeracy and ICT skills; high level organisational and communication skills.

Responsibilities

• Provide top level business support and excellent customer service to internal and external customers, suppliers, and other agencies.
• Cover several workstreams including Health & Safety, Highways, Fleet, Legal and Democratic, Trading Standards and general business support to council services.

Skills

Literacy

Numeracy

ICT skills

Organisational skills

Communication skills

Independence

Attention to detail

Teamwork

Job description

Job reference REQ00000020512 Date posted 29/10/2026 Application closing date 15/11/2026 Location PENRITH Salary 27,274.00 - 27,709.00 Package Blank Contractual hours 37 Basis Full time Attachments Blank

Job description

Location: Penrith
Contract Type: Fixed term contract for 12 months

About this opportunity

An exciting opportunity to join a team of highly professional administrators in Penrith is now available. You will be part of the Innovation, Technology, and Digital Division delivering a high standard of business administration to cover several workstreams including:

• Health & Safety
• Highways
• Fleet
• Legal and Democratic
• Trading Standards
• Varied aspects of general business support to other council service areas

Who we are looking for…

We are looking for a successful administrator, with experience of working in an office environment, to provide top level business support and excellent customer service to internal and external customers, suppliers, and other agencies.

Candidates must possess excellent literacy, numeracy, and ICT skills, as well as high level organisational and communication skills. The successful candidate will present a confident, professional image to teams, team managers, and other colleagues within the directorate.

We are looking for someone who is confident and can work independently in a busy environment, with excellent organisational skills and an ability to use their own initiative.

Having a keen eye for detail and an accurate approach to your work, you will possess exceptional interpersonal skills.

We take immense pride in our team so it’s essential that the successful applicant is a team player with a can-do attitude.

This is a full-time office-based role.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

• Post Specification
• Role Profile

Please note: If the Post Specification for this vacancy states that a UK driving licence is required, non-UK driving licences with entitlement to drive vehicles in the UK will also be accepted.

If you have any queries about this role or would like an informal chat about this opportunity, then please contact Belinda Raeburn on 07503194178.

Application and Interview information

Closing date: 15/11/2026

Interview date: tbc

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [e-mail] .

For guidance on the recruitment process, FAQs, and useful tips for completing your application, please visit: Our Approach to Recruitment | Careers

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.