Regulatory Services Assistant - WMF3190e

The Cumbria County Council; Kendal; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Pension scheme

Enhanced annual leave

Perks and discounts

Job summary

Westmorland and Furness Council is seeking a Regulatory Services Assistant to join the Public Protection Service in Kendal. You will support the Commercial Protection and Environmental Protection Teams with inspections coordination and administrative tasks, helping to keep communities safe.

You’ll manage your own caseload, perform accurate records, and assist officers on inspections while delivering high standards of customer service.

Qualifications

• Candidate should have 5 GCSEs including English and Maths or equivalent.
• Experience in a customer focused, service delivery role and good admin skills.
• Ability to be accurate, detailed and professional with strong ICT skills.

Responsibilities

• Support officers on inspections and administrative tasks.
• Manage own caseload and document findings.
• Provide technical and administrative support for the service.
• Assist with keeping accurate ICT records and processes.

Skills

Customer service

ICT skills

Administrative skills

Attention to detail

Education

5 GCSEs including English and Maths

Tools

Microsoft Office

Job description

Job reference REQ00000020482 Date posted 21/10/2026 Application closing date 08/11/2026 Location Kendal Salary £27,274- £27,709 Package Blank Contractual hours 15 Basis Part time Attachments Blank

Job description

Location: South Lakeland House
Contract Type: Temporary 18 Months. Working Mon – Fri, 3 hours each afternoon

About this opportunity

This is an exciting opportunity for you to join Westmorland and Furness Council as a Regulatory Services Assistant within our Public Protection Service. You will be focusing on supporting the work of the Commercial Protection and Environmental Protection Teams.

In this role you will help us to keep our communities safe through supporting the public protection service, assisting officers on appropriate inspections of local businesses, activities and residential premises and providing technical and administrative support for the service.

You’ll be joining a dedicated and experienced team where you will be managing your own caseload. Working in Public Protection at Westmorland and Furness Council is both varied and challenging; no two days are the same.

Westmorland and Furness Council is a modern and supportive employer, and we have both the technology and the commitment to allow our employees to work flexibly and efficiently.

You will be joining a friendly, flexible, and supportive team, with a strong focus on wellbeing and work/life balance.

Who we are looking for…

We are looking for candidates who have a good level of general education including 5 GCSEs (including English Language and Mathematics) or equivalent. You should have some experience of working in a customer focused, service delivery role and good admin skills.

In addition, candidates should possess the ability to be accurate, detailed and professional in their approach to work. A proven ability to deliver high standards and good customer service, excellent verbal and written communication skills and strong ICT skills with proven ability to learn new systems quickly.

Ready to join Westmorland and Furness Council and be part of our incredible team? We can’t wait to see your application!

As part of this role, there is a requirement to travel and so the postholder must be able to drive and have access to a vehicle to use for work / able to independently travel around the Westmorland and Furness area.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

• Post Specification
• Role Profile

Application and Interview information

Closing date: 08/11/2026

Interview date: 23/11/2026

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [e-mail].

For guidance on the recruitment process, FAQs, and useful tips for completing your application, please visit: Our Approach to Recruitment | Careers

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.