Business Support Administrator - CLA04441

Clackmannanshire Council; Alloa; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Living wage accreditation

Job summary

Clackmannanshire Council is seeking an administrative support assistant to join the Business Support Team. You will provide a customer-focused service and act as the first point of contact for internal and external customers, handling routine enquiries with initiative and discretion.

This part-time, fixed-term role (until 30/11/2028) offers a flexible hybrid working pattern. Attendance in the office will be required to meet service needs and build relationships with colleagues and stakeholders.

Qualifications

• Customer-focused service delivery
• Ability to handle routine enquiries with initiative and discretion
• Flexibility to be moved between service areas as needed

Responsibilities

• Assist in providing administrative support as part of the Business Support Team
• Provide a customer-focused service as the first point of contact for internal and external customers
• Demonstrate initiative, judgement and confidentiality in daily duties

Skills

Customer service

Administrative support

Job description

Job Description

To assist in the provision of an efficient, effective and flexible administrative support by working as part of the Business Support Team.
To provide a customer focused service as the first point of contact for both internal and external customers.
To provide business support services of a standard that demonstrates a high level of initiative, judgement, confidentiality and responsibility.
Although staff may initially be allocated in a Service area, they can be moved to suit Service need.

Additional Information

Please note this is a part-time, fixed term post until 30/11/2028.

You can view the application pack below which contains the job profile outlining the skills, experience and knowledge required for this job. You can also find our recruitment privacy notice and a general information pack about Clackmannanshire Council.

Clackmannanshire Council welcomes applications from everyone and we value diversity in our workforce. We are committed to being an exemplar employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. For this vacancy, we would welcome applications from ethnic minority groups, who are currently under represented in our workforce.

Clackmannanshire Council operates a flexible hybrid approach for those roles that allow this type of working. Attendance at the office will be required to meet the needs of the business and for example to build team and stakeholder relationships. The exact pattern of working will be agreed with you as part of the recruitment process.

Clackmannanshire Council is a living wage accredited employer.

Please note that if you are selected for interview you will be notified by e-mail.

There may be an opportunity for you to seek permission to apply for this position on a secondment basis. Applicants should ensure they read the secondment policy on Connect which can be accessed here and seek agreement from their service prior to applying.