Business Support Administrator

NEWPORT CITY COUNCIL; Newport; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Newport City Council is recruiting a Business Support Administrator to join the Prevention & Inclusion team on a fixed term basis. The role is hybrid, based at Rivermead Centre, Rogerstone and the Civic Centre, Newport, with a focus on processing referrals, applications and coordinating services.

The post requires attention to detail, team collaboration, excellent communication and IT skills, and the ability to work independently while prioritising workload.

Qualifications

• Excellent communication and IT skills are essential.
• Ability to work on your own initiative and manage workload effectively.
• Strong attention to detail and ability to work as part of a team.

Responsibilities

• Administration of Families First referrals
• Assessing and processing of Childcare Offer applications
• Processing of Flying Start applications
• Raising and administering orders to support the service area
• Handling enquiries via a shared mailbox and telephone helpline
• Co-ordinating room bookings
• Providing accurate and timely minute taking for meetings

Skills

Attention to detail

Teamwork

Communication

Organisational skills

IT skills

Job description

Post No. POSN004210 - Business Support Administrator

Fixed term contract to March 2027 (extension will be dependent on notification of funding)

Hybrid - based at Rivermead Centre, Rogerstone and the Civic Centre, Newport

The Prevention & Inclusion Business Support team covers a diverse range of projects and initiatives. We are currently offering an exciting opportunity within our fast-paced and dynamic team.

Attention to detail and working as part of a team are fundamental requirements of the post along with excellent communication, organisational and IT skills, and the ability to work on your own initiative along with prioritising workload effectively.

Responsibilities will include:

• Administration of Families First referrals


• Assessing and processing of Childcare Offer applications


• Processing of Flying Start applications


• Raising and administrating orders to support the service area


• Handling enquiries from both providers and parents via a shared mailbox and telephone helpline, ensuring compliance with internal and external policies and procedures.


• Co-ordinating room bookings


• Providing accurate and timely minute taking for meetings

All tasks include maintaining accurate records, engaging with a range of audiences including internal teams, external providers and partners.

For further information please contact [e-mail]

We welcome applications for all our jobs in either Welsh or English

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Our values - Courageous, Positive and Responsible

Ein gwerthoedd - Dewr, Cadarnhaol, Cyfrifol

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd