Community Connector

NEWPORT CITY COUNCIL; Newport; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working from home

Work in office and community venues

Job summary

Newport City Council is seeking a Community Connector to link Newport residents to community activities and support networks. The role is full time, within Prevention & Inclusion in social services, based at the Civic Centre, Newport.

It is a fixed term until 31 March 2027 with possible extension depending on grant funding. The post offers flexible working from home, office, and community venues; weekends/evenings not required.

Qualifications

• Experience working within health and social care, wellbeing, education or a community development setting.
• Commitment to prevention and early intervention.
• Knowledge of Social Services Wellbeing Wales Act (2014).

Responsibilities

• Provide information, advice and assistance to people aged 16+ who are vulnerable or isolated.
• Engage with individuals 1:1 face-to-face and via telephone, email or post; undertake duty work.
• Occasionally conduct home visits and attend community groups or events in Newport.

Skills

Community engagement

Information & advice

Face-to-face communication

Telephone & email support

Job description

Post No. POSN004053 - Community Connector

Are you hard working and looking for an exciting opportunity to work with Newport residents, linking them to community activities and support networks. Newport City Council is recruiting to a full time Community Connector post within Prevention & Inclusion in social services based at the Civic Centre. The post is fixed term until 31st March 2027 with a view to extending the role for a further year, depending on grant funding. The council offers flexible working from home, office and community venues during weekdays between 9am and 5pm. Weekends and evenings not required.

The purpose of the role is to provide information, advice and assistance to people aged 16+ who are vulnerable or isolated. These individuals may require engagement and support to improve independent living and tackle social isolation.

The successful candidate will work closely with health and social care services, voluntary sector partners and community groups. You will work on a 1:1 basis with individuals, providing face-to-face advice as well as on the telephone, by email or post. Duty work is also part of this role. Occasionally you will also be required to conduct home visits and attend community groups or public events in the Newport area. The team also supports unpaid carers.

Full training provided, however you will require experience of working within health and social care, wellbeing, education or a community development setting. You will be experienced in giving information and advice and engaging with vulnerable adults of all ages. You will be committed to the prevention and early intervention agenda and have knowledge of the Social Services Wellbeing Wales Act (2014).

There are many benefits to working at Newport City Council, which you can find on the website under 'Benefits & Conditions'. Link: Benefits and conditions | Newport City Council

Closing date: Monday 14/09/2025. Interviews to be held 30-09-2026.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together

Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd