Business Support Administrator

Ian Williams Ltd.; Maidstone; Hybride; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Company profit share scheme

Enhanced pension or savings scheme

31 days annual leave (inc. Public HOL)

Annual pay reviews

Life Insurance

Training & development opportunities

Health and wellbeing support

Résumé du poste

Ian Williams Ltd. is seeking a customer-focused Business Support Assistant (12-month FTC) to join our Maidstone team. You will provide full administrative support for Capital refurbishment and painting contracts, ensuring smooth delivery and strong internal/external relationships.

You’ll handle data input, payroll-prep tasks, invoicing, procurement support, and front-desk duties, contributing to efficient operations and excellent customer service across the business.

Qualifications

• GCSE level or equivalent required, incl. Maths and English.
• A proactive and adaptable approach; willingness to learn and contribute.
• Excellent IT skills including MS Office, Outlook and Excel.

Responsabilités

• Perform data input, timesheet and wages processing for payroll runs.
• Handle invoicing and liaise with customers by phone and email.
• Produce letters and manage multiple inboxes; support procurement of materials and PO numbers.
• Provide reception and room booking support; participate in weekly operational meetings.

Connaissances

Customer service

Organised

Proactive

Communication

Formation

GCSE Maths & English

Outils

MS Office

Outlook

Excel

Description du poste

Ian Williams has an exciting opportunity for a customerfocused Business Support Assistant (12-month FTC) to join our thriving team in Maidstone.

Our Business Support team provides a full and comprehensive administrative support service, to the local business units to ensure that these contracts are delivered effectively and efficiently. Business Support are integral to the operational team’s successful delivery of our services to our clients.

We’re looking for someone who thrives in a busy environment, enjoys being organised and proactive, and values being a crucial part of a team’s success.

Benefits include:

• Company profit share scheme
• Enhanced pension or savings scheme
• 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave
• Annual pay reviews
• Life Insurance
• Enhanced maternity/paternity pay
• Training & development opportunities
• Health and wellbeing support via Lighthouse Charity.

TheBusiness Support Assistant role:

You will provide full administrative support to ensure the effective delivery of our key Capital (planned refurbishment) and Painting contracts within the local and wider area. You value first class customer service and enjoy facilitating strong working relationships within your immediate and wider teams, internally and externally to ensure the continued success of Ian Williams.

• You will be carrying out a wide range of scheduled and reactive administrative tasks including data input, timesheet and wages processing ready for payroll runs, invoicing, telephone liaison with customers, letter writing and managing multiple inboxes.
• You will also be responsible for supporting the procurement of materials for the business units, processing purchase order numbers, ordering materials, taking queries from the Operatives, Contracts Managers and the client/customer seeing this through to completion/resolution.
• In addition to all the above, you will also provide reception and room booking services as well as beinvolved with weekly operational team meetings, as required.

What will I bring to the Business Support Administrator role?

• Education to GCSE level or equivalent (to include Maths and English)
• You’ll have aproactive and adaptableapproach to work; we’re not looking for the finished article, and someone with lots of experience, but welcome and encourage anyone with the rightwillingness and drive to learn, to apply.
• Excellent IT skills MS Office, Outlook, and Excel (basiclevel),
• A pro-active and can-do attitude for a fast-paced, reactive office environment is a real must

About Ian Williams Ltd

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer.Diversity is more than a commitment at Ian Willias - itis the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located atour website.

We reserve the right to shortlist prior to the closing date based on application volumes.