Business Support Administrator

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Employee parking

Wellbeing and support programs

Discounts and rewards

Job summary

Royal Borough of Windsor and Maidenhead (RBWM) is offering a full-time, permanent Business Support Administrator role within Adult Social Care, with hybrid working and a salary of £25,706 - £27,306 per annum. You will support the Directorate Management Team and Assistant Directors, ensuring efficient business processes, meetings and information handling.

Reporting to the Assistant Director, you will coordinate diaries, manage correspondence, and assist with financial administration and

Qualifications

• Experience in an administrative or business support role, ideally supporting senior managers.
• Strong organisational skills with the ability to prioritise and manage competing demands.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Teams).

Responsibilities

• Provide comprehensive business and administrative support to Assistant Directors in Adult Social Care.
• Coordinate meetings, agendas, action logs and minute-taking for management meetings.
• Manage correspondence and secure business processes relating to complaints, MP/Member enquiries and FOI requests.
• Organise diaries, meetings, events and engagement activities (online and in person).
• Support financial administration tasks, including raising purchase orders and processing invoices.
• Prepare, format and maintain high-quality documents, reports and communications.

Skills

Administration experience

Organisational skills

Communication skills

MS Office

Discretion

Tools

Microsoft Office

Job description

We have an exciting opportunity for a Business Support Administrator to join us!

This is a full‑time, permanent role within Adult Social Care, offering hybrid working and a salary of £25,706 - £27,306 per annum. This opportunity is a chance to play a key part in supporting senior leaders to deliver essential services to residents.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. As a unitary authority, we are proud of our dedicated workforce and our commitment to delivering high‑quality services to our communities.

Given our unique royal, cultural and international profile, the eyes of the world are often on us – and we continue to rise to the challenge through professionalism, collaboration and innovation.

This is an excellent opportunity for an enthusiastic Business Support Administrator to join our Systems, Performance and Communities sevice.

The Role

We are looking for an organised and proactive Business Support Administrator to join our Adult Social Care directorate, providing high‑quality administrative and business support to the Directorate Management Team and Assistant Directors.

Reporting to the Assistant Director, you will play a vital role in ensuring the smooth running of business processes, meetings, communications and information management within a busy and complex service area.

Your Role Will Involve

• Providing comprehensive business and administrative support to Assistant Directors in Adult Social Care.
• Coordinating meetings, agendas, action logs and minute‑taking for management and operational meetings.
• Managing correspondence and secure business processes relating to complaints, compliments, Member and MP enquiries, and Freedom of Information requests.
• Organising diaries, meetings, events and engagement activities, both online and in person.
• Supporting financial administration tasks, including raising purchase orders and processing invoices.
• Preparing, formatting and maintaining high‑quality documents, reports and communications.

What We Are Looking For

• Experience in an administrative or business support role, ideally supporting senior managers.
• Strong organisational skills with the ability to prioritise and manage competing demands.
• Excellent written and verbal communication skills.
• Confidence using Microsoft Office applications, including Word, Excel, PowerPoint and Teams.
• Ability to work independently, use initiative and handle sensitive information with discretion.

If you enjoy working in a role where no two days are the same and you want to make a meaningful contribution to Adult Social Care, we’d love to hear from you.

Our values – Humility, Empower, Respect, One Team – underpin everything we do.

What We Offer

• 32 days annual leave.
• Flexible working, including hybrid working (minimum attendance in the office will be required), to support work–life balance.
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM is an equal opportunities employer and welcomes applications from all sections of the community. If you have a disability, are a current or former member of the armed forces, or have been in care up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements for the role.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

Interview dates:

Friday 5 November 2026 (In person)

If you would like to discuss this role informally, please contact Jesal Dhokia, Assistant Director Systems, Performance and Communities on [e-mail]

Applicants must have the right to work in the UK, as visa sponsorship is not available for this role.

We reserve the right to close the advert prior to the stated end date.