Business Support Administrator

Westmorland and Furness Council; Kendal; On-site; GBP 28,000 - 30,000; Full time

Job summary

A regional council authority is looking for a Business Support Administrator in Kendal. The role involves providing essential administrative support to teams within Children's Services, ensuring high-level assistance and excellent customer service. Ideal candidates will have strong literacy, numeracy, and ICT skills, along with the ability to work independently in a fast-paced environment. If you're passionate about making a difference for children and families, apply today!

Qualifications

• Experience in administrative support.
• Ability to work independently in a busy environment.
• Confidence in providing excellent customer service.

Responsibilities

• Provide administrative support to Children and Families teams.
• Administer processes and procedures as directed by management.
• Meet operational needs efficiently and effectively.

Skills

Excellent literacy skills

Numeracy skills

ICT skills

Organisational skills

Communication skills

Interpersonal skills

Job description

Location: South Lakeland House, Kendal or Craven House, Barrow in Furness

Contract: Permanent

Hours: 37 Hours

Salary: £28,598-£29,540

The advertised salary includes a supplement (JWC) to the base grade of the post. JWC supplements are conditional on the physical demands and /or working conditions of the role.

About this opportunity

Westmorlandand Furness Council is an ambitious authority that will shape public services for the better, building on the best and transforming them for the future. We are committed to putting our customers and communities first, and to be the heart of everything we do.

Do you want to support the improvement of outcomes for children, young people and their families?

Would you like to provide administrative support to Children and Families teams and their managers, and excellent customer service to service users, partners, and other agencies?

The purpose of the Children & Families service, within Children’s Services, is to safeguard and protect children at the highest level of need and improve their outcomes, along with those of young people and families.

If you are interested in being part of a team that is committed to ensuring the best possible outcomes for these children and their families and you possess the ability to work under pressure, we would like to hear from you!

The Role

As a Business Support Administrator, you will provide administrative support to those teams involved in providing early help and safeguarding interventions.

You will provide efficient and effective administrative support within the team to meet operational needs and administer processes and procedures as directed by the Business Support Team Leader, Team Managers and/or Service/Senior Managers.

Who are we looking for?

We are looking for an experienced and successful administrator to provide top level business support and excellent customer service to service users, partners, and other agencies.

Candidates must possess excellent literacy, numeracy, and ICT skills, as well as high level organisational and communication skills. The successful candidate will present a confident, professional image to teams, team managers and other colleagues within the Directorate.

We are looking for someone who is confident and can work independently in a busy, demanding environment, with excellent organisational skills and an ability to use their own initiative.

Having a keen eye for detail and an accurate approach to your work, you will possess exceptional interpersonal and communication skills.

If we have described you, and you share our desire to make a difference for children, young people and their families then please apply today!