Business Support Administrator

Holmes & Hills Solicitors; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established regional firm is seeking a full-time Business Support Administrator to enhance operational efficiency across multiple offices. This role involves a diverse range of administrative tasks, from file management to client interaction, ensuring smooth day-to-day operations. The ideal candidate will be proficient in Microsoft Office, possess strong communication skills, and be a flexible team player. Join a dynamic environment where your contributions will support both business and client needs, and help foster long-term relationships within the community.

Qualifications

• Comfortable with all Microsoft Office applications.
• Eager to learn and develop within a professional environment.

Responsibilities

• Provide administrative support and manage files across teams.
• Handle telephony cover and greet clients.
• Assist with project work and maintain client-facing areas.

Skills

Microsoft Office

Communication Skills

Attention to Detail

Flexibility

Teamwork

Job description

The Role

In this role, you will provide a wide range of administrative and file management tasks. The prime role of the Business Support Team is to assist each team in operating at optimum efficiency across all offices. As part of the team, you are expected to use a high degree of self-management and initiative and to be able to multi-task.

You will be required to travel to other offices (Braintree, Coggeshall, Halstead, Marks Tey, Sudbury, Tiptree, and Witham) to meet business needs, including covering Reception and Telephony, and supporting project work.

We are looking for a full-time Business Support Administrator to work Monday – Thursday from 8:30 to 17:30 and Friday from 8:30 to 17:00, totaling 37 hours per week.

The Day-to-Day

Your daily responsibilities will include, but are not limited to:

• File opening for all teams, producing files according to team requirements
• Entering contacts into SOS, including ID requirements and scanning IDs as agreed
• Closing files for all teams
• Archiving documents
• Sorting and scanning post
• Frankling and taking post to the post office daily, including recorded deliveries
• Photocopying, scanning, and saving documents into SOS
• Preparing bundles
• Retrieving and storing Wills/Deeds, ensuring documentation is up to date as per firm policy
• Maintaining stationery levels and providing order lists to accounts
• Typing for teams, producing attendance notes, letters, and other documents as required
• Supporting teams with project work, such as Marketing
• Coordinating meeting room bookings
• Taking overflow messages for teams
• Handling telephony cover and message taking throughout the day
• Greeting and welcoming clients
• Providing teas and coffees to clients and arranging catering as needed
• Maintaining client-facing areas with regular checks during and after meetings
• Performing other ad hoc duties as required

What Experience Do I Need?

You should be comfortable with all Microsoft Office applications and eager to learn and develop within a professional environment.

What Skills Should I Have?

• Good communication skills
• Team player
• Great attention to detail
• Flexibility

About Us

Holmes & Hills Solicitors is a large regional firm with seven offices across Essex and Suffolk, employing over 200 legal professionals in various departments. We work with clients across East Anglia, including businesses, individuals, families, and local authorities, to build long-standing relationships, protect clients' interests, and support their growth and development.

Working in Partnership with Businesses and Individuals

Our team of legal experts provides proactive legal services through personal relationships. We aim to understand our clients' needs and objectives before delivering practical advice in a personal and accessible manner.

Recognitions

Holmes & Hills Solicitors is recognized by The Legal 500 and Chambers & Partners as a leading law firm in the region. These accolades affirm the quality of our legal services and provide confidence to our clients.

Our clients range from established and growing businesses to local authorities, families, and first-time homebuyers.