Business Support/Administration Apprentice

Southyorkshireapprenticeships; Rotherham; On-site; GBP 11,000 - 15,000; Full time

Job summary

Industrial Pumps Ltd. is offering a Business Support/Administration Apprentice role in Rotherham. You will join the busy office and support the Administration Team with day‑to‑day tasks while completing a Level 3 Business Administration apprenticeship with RNN Group.

You’ll handle quotes, filing, CRM entries, and customer communications, while participating in training and development across the business. The role emphasizes punctuality, initiative, and reliable teamwork.

Qualifications

• Apprenticeship in Business Administration Level 3 with support from RNN Group.
• Genuine entry into a growing admin team with on‑site training in Rotherham.
• A chance to develop broad business admin skills and learn by doing.

Responsibilities

• Perform general administrative duties for the team including creating quotes, filing, scanning, record keeping, and processing delivery notes.
• Assist with vehicle management such as booking MOTs and taxing.
• Support HR with training arrangements and onboarding activities.
• Order office stationery and manage supplies.
• Create and maintain customer orders on the CRM system and answer calls/emails.

Education

Business Administration - Level 3

Tools

CRM system

Job description

Business Support/Administration Apprentice

Open the door to a successful career with Industrial Pumps Ltd. If you want support and opportunity with a flourishing business, this is the apprenticeship for you! Industrial Pumps are looking to extend their existing Administration Team by recruiting an apprentice to help in the day-to-day running of their busy office in Rotherham.

As a Business Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:

• General administrative duties for the team such as creating quotes, filing, scanning, excellent record keeping, creating job cards and processing delivery notes
• Assisting with vehicle management, including booking MOTs and taxing
• Set people up for training when needed, alongside HR Team
• Ordering office stationery/supplies
• Creating and maintaining customer orders on the CRM system
• Answering calls/emails and dealing with client queries in a professional and helpful manner
• Greeting visitors at reception, signing them in and offering refreshments where required
• Adhering to company procedures and policies

You’ll develop your skills alongside the Management and Admin Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a good understanding of apprenticeships; to achieve your full potential and share in the company’s success.

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

• Further and higher skill development within the business. A lifelong career with Industrial Pumps Ltd

About the Training

• The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
• The Apprentice Standard you will be studying is Business Administration - Level 3

About the Employer

Industrial Pumps was founded in 1988 as a partnership employing three people. In 2006 it began trading as a Limited Company and in 2016 a management buyout occurred. The current owners of the business have invested and expanded Industrial Pumps into a multi skilled Mechanical and Electrical engineering company that now employs over 50 people.We offer a bespoke pump repair service which includes removal, repair and refit back on site. We have in-house machine, fabrication and welding workshops to assist with the re-engineering of obsolete spares for older assets. Our site services include the removal and repair of screens, pipework and all ancillary equipment associated with our three major Utility Clients with whom we have framework agreements in place.Alongside this our experienced Technical team offer a full service to general industry clients which includes problem solving, supply of new pumps and spares and excellent after sales care.The business is committed to giving local young people opportunities by utilising apprenticeship schemes. Our successful rolling apprenticeship scheme has been running for 8 years now.