Business Ops Lead: Strategy, Automation & Delivery

Zinc Work; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Uncapped Commission

24 days holiday + Bank Holidays + your

birthday off

£1200 annual benefits allowance (From月

Early finish Fridays (16:00)

Yearly company retreat abroad

30 days to Work from anywhere

Enhanced Maternity, Paternity, and Ad

Adoption Leave (13 weeks full pay, 17

Statutory pension with NEST (3% in

Zinc shares, EMI Scheme

Unlimited Spill Therapy

Company socials, quarterly team s

Free Monday lunches

Nursery workplace benefit scheme

Electric Car Scheme

Celebrated Zinc anniversaries

Job summary

Zinc Work is seeking a Business Ops Lead to own and optimize processes across Finance, Legal, InfoSec and People & Talent. You will lead priorities, shape workflows and build scalable operations with your Finance & Operations Analyst, ensuring recurring work is well-documented and resilient.

You will partner with senior leaders to drive data-driven decisions, manage cross-team dependencies, and deliver reliable reporting and governance across core business functions.

Qualifications

• Automation know-how: designs workflows in tools like Notion, Slack and n8n.
• Judgement on priorities: can hold a line with senior stakeholders without formal authority over them.
• People leadership: has managed or supervised at least one person, or is clearly ready to; delegates and reviews rather than redoing the work.
• Data skills (Sigma): builds your own analysis and can spec what the Data team should build.
• Hands-on: happy to do the work, not just direct it.

Responsibilities

• Set priorities and run the team with quarterly alignment across Finance, Legal, InfoSec and People & Talent.
• Oversee Finance & Operations Analyst; manage performance reviews and development.
• Document and hand over recurring work to avoid single points of failure.
• Own processes behind Legal’s work and data storage, including contract tracking and renewals.
• Own InfoSec and People data processes, incident response, and leaver offboarding.
• Support Finance reporting and ensure data from the warehouse is visualised in Sigma.

Skills

Automation know-how

Prioritisation

People leadership

Data analysis

Hands-on contributor

Tools

Notion

Slack

n8n

Sigma

Job description

Zinc Work is seeking a Business Ops Lead to own and optimize processes across Finance, Legal, InfoSec and People & Talent. You will lead priorities, shape workflows and build scalable operations with your Finance & Operations Analyst, ensuring recurring work is well-documented and resilient.

You will partner with senior leaders to drive data-driven decisions, manage cross-team dependencies, and deliver reliable reporting and governance across core business functions.