Business & Operations Apprentice (Business Administrator Level 3)

Skern Training; Hinckley; Hybrid; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Level 3 apprenticeship

Career progression

Job summary

Cande Group in Hinckley is seeking a motivated apprentice for Business Administrator Level 3 to support day-to-day operations, projects and internal systems. You will work with the Business Manager, Director and Producer/PM to organise meetings, maintain records and help coordinate information.

The role includes completing the Level 3 Apprenticeship with training provided alongside day-to-day work, offering real responsibility and a path to a long-term position as the company grows.

Qualifications

• Applicants should be literate and numerate.
• Grade C/4 in English and Maths required.
• Basic IT knowledge and willingness to learn new systems.

Responsibilities

• Provide reliable day-to-day administrative support across the business.
• Be a first point of contact for email and phone enquiries, passing messages clearly.
• Help organise diaries, meetings and internal coordination.
• Keep documents, records and internal trackers accurate.
• Support internal communication and collaboration across the team.
• Assist with office/studio administration to help the business run efficiently.

Skills

Organised

Attention to detail

Communication

Microsoft Office

Education

GCSE English C/4

GCSE Maths C/4

Tools

Monday.com

Google Workspace

Job description

Business & Operations Apprentice (Business Administrator Level 3) at Cande Group in Hinckley. Support day-to-day admin, internal systems (incl. Monday.com), project coordination and finance/people admin. Work with a supportive team in a growing creative production company, with training provided.

Cande Group is a creative production company producing films, animation, livestreams and digital content for clients across agriculture, education, public sector, corporate and live events. Since launching in 2021, we've built a reputation for delivering high-quality content with a collaborative, down-to-earth approach.

As the business grows, we're investing in our people, systems and processes. We're looking for a motivated apprentice to help keep the operational side of the company organised, efficient and responsive.

The Role

This is more than a general admin role. You'll support the day-to-day operations of the business and help keep projects, people and information flowing smoothly behind the scenes.

Working closely with the Business Manager, Business Administrator, Company Director and Producer / Project Manager, you'll support business administration, coordination and internal systems — helping ensure meetings are organised, information is accurate, actions are followed up, and internal processes stay on track.

You'll complete the Business Administrator Level 3 apprenticeship, with training and support provided alongside your day-to-day role.

Key Responsibilities

Business operations & coordination

• Provide reliable day-to-day administrative support across the business
• Be a first point of contact for email and phone enquiries, responding professionally and passing messages on clearly
• Help organise diaries, meetings, scheduling and internal coordination
• Keep documents, records and internal trackers accurate and up to date
• Support internal communication and collaboration across the team
• Assist with office/studio administration to help the business run efficiently

Systems & process support

• Support the administration of Monday.com, helping ensure tasks and requests are logged and tracked correctly
• Help maintain operational systems, records and compliance documentation (e.g., supplier info, insurance renewals, asset tracking)
• Contribute ideas to improve processes and help the business work more efficiently

Project & production admin support

• Support the Producer / Project Manager with project administration from planning through to delivery
• Help coordinate logistics such as travel, accommodation, freelancers and project documentation
• Assist with scheduling, resource planning and keeping project paperwork organised

Finance & people admin support

• Support finance-related admin such as invoicing, supplier payments, expenses, reconciliations and credit control (with guidance)
• Assist with onboarding and recruitment administration, holiday tracking and maintaining employee records
• Prepare meeting notes, simple reports and key business documents
• Help monitor actions, deadlines and follow-ups so nothing is missed

What We’re Looking For

• Organised, dependable and keen to learn
• Strong attention to detail and able to manage multiple tasks
• Confident written and verbal communication skills
• Comfortable learning new software and systems
• Basic working knowledge of Microsoft Office and/or Google Workspace
  Desirable (not required)
• Any experience in admin, customer service, coordination or supporting a team (work, volunteering, college projects)
• Interest in creative production / agency environments

Familiarity with tools like Monday.com or accounting software (e.g., Xero)
What You'll Gain

A recognised Business Administrator Level 3 qualification

Practical experience supporting operations in a growing creative production company

Confidence using business systems, managing information and supporting internal coordination

The opportunity to grow into a valued long-term team member as the business expands

Why Join Cande?

At Cande, you'll join a supportive and ambitious team delivering exciting projects across a wide range of sectors. This role offers genuine variety, responsibility and the chance to make a real impact on how the company operates day to day and, for the right person, the opportunity to help shape where Cande goes next as we continue to grow.

Entry requirements

Applicants should be literate and numerate. Grade C/4 and above in English Maths and IT are required

Skills required

• Initiative

Training to be provided

Business Administration Level 3 Standard

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

• Information Technology
• Record Document Production
• Stakeholders and Stakeholder Management
• Business Fundamentals
• Planning and Organisation
• Processes
• Effective Project Management
• Managing Performance

Things to consider

Office-based in Hinckley (occasional home working flexibility). You'll support multiple projects/people, so strong organisation and attention to detail are key. Confident phone/email communication required. Will learn systems incl. Monday.com and balance work with Level 3 apprenticeship training.

Potential of full-time employment for the right candidate upon successful completion of their apprenticeship. The successful apprentice will also gain a recognised Business Administrator Level 3 qualification and practical experience supporting operations, internal systems, coordination and project administration within a growing creative production company.

At a Glance

Salary:
£ 15600per year

Working week:
Monday - Friday

Duration:
15 Months

Apprenticeship standard:
Business administrator (Level 3)