Business Officer

Kent County Council; Aylesford; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking council's Public Transport team where you'll play a vital role in enhancing transport services for the community. This fixed-term position offers a unique opportunity to support over twelve thousand clients while managing a diverse range of contracts. With a commitment to work-life balance, you'll thrive in a flexible work environment, collaborating with passionate individuals dedicated to making a difference. If you're organized, self-motivated, and eager to contribute to a diverse and inclusive workplace, this role is perfect for you.

Benefits

Flexible Work Hours

Professional Development Opportunities

Inclusive Work Culture

Work-Life Balance

Qualifications

• Strong understanding of passenger transport and local public transport networks.
• Ability to manage workload effectively and work in a busy environment.

Responsibilities

• Manage payments to transport providers and check invoices.
• Support the local public transport network and coordinate concessionary fares schemes.

Skills

Organizational Skills

Communication Skills

Self-Motivation

Customer Service

Education

High School Diploma

Job description

Here at Kent County Council’s Public Transport team, we do some challenging, varied and rewarding work, and we’re always looking for ways to improve our services. That’s where you come in. Joining the largest County Council in the UK, you’ll help every child and adult on their journey – and continue your own.

The Public Transport department is responsible for the provision of a huge range of client transport services and associated activities across the County; we support the local public transport network, coordinate concessionary fares schemes and contract with local transport providers to provide bespoke transport services for the Council’s clients.

We organise transport for over twelve thousand clients and manage around three thousand individual contracts. On top of that, over twenty five thousand young people make use of our concessionary fares scheme, with around a quarter of a million older and disabled people accessing our adult concessionary travel scheme.

Our Business Team manages payments to transport providers, checking invoices and ensuring the Council’s money is spent correctly amongst a wide range of other tasks. The team offers excellent opportunities for development and, to succeed, you’ll be organised, passionate about supporting the people of Kent, and have a sound understanding of the Council’s role regarding passenger transport. You’ll be confident, professional and assertive when talking to different people from a range of backgrounds, even in challenging situations. Plus, you’ll be self-motivated, able to work well within a busy environment in the office or from home, and enjoy the freedom of managing your own workload.

In return, you’ll enjoy an excellent work-life balance, have access to great rewards via our exclusive schemes and have the opportunity to be part of a range of work-based groups.

We actively promote a diverse and inclusive work culture where our people are our biggest asset, and we’re progressive and flexible in our approach to work, with people working part office based and partly from home, and we’ll provide you with all the support and training you’ll need to succeed.

This post is fixed term until 31 December 2026 to cover an internal secondment

In person interviews will be held on Friday 23 May 2025 at Aylesford Highways Depot

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.