Business Manager

Vertu Motors plc; Redditch; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company car

25 days holiday

Pension scheme

Career progression opportunities

Ongoing training

Employee discounts

Job summary

Vertu Ford Redditch is seeking an experienced Business Manager to drive finance and insurance solutions, partnering with the sales team to deliver tailored packages and exceptional customer experiences. You’ll work to maximise profitability while ensuring compliance and high standards of service across the dealership.

You will lead the customer journey through finance options, presenting packages professionally and building strong relationships with clients and colleagues to achieve sales

Qualifications

• Experience in a Business Manager, Transaction Manager, or Sales Management role in automotive retail.
• Strong knowledge of finance and insurance products and regulatory requirements.
• Excellent communication and presentation skills.
• Ability to perform in a target-driven environment.

Responsibilities

• Support the sales team in delivering outstanding customer outcomes.
• Build and present finance and insurance packages tailored to customer needs.
• Maximise opportunities across finance, warranty, paint protection, and ancillary products.
• Ensure full compliance with financial services regulations and company processes.
• Drive departmental profitability and performance.
• Manage customer interactions professionally and confidently.
• Support the Vertu ActiveSales process.
• Help achieve dealership sales and customer satisfaction targets.

Skills

Finance & Insurance products

Customer service excellence

Negotiation & presentation

Target-driven performance

Team leadership experience

UK driving licence

Job description

Vertu Ford Redditch

Are you an experienced automotive finance and sales professional ready to take the next step in your career?

At Vertu Ford Redditch, we’re looking for a driven and customer-focused Business Manager to join our successful sales team. This is a fantastic opportunity to play a pivotal role in delivering outstanding customer experiences while helping drive the performance of one of the UK's most recognised automotive brands.

We’re offering a basic salary of £35,000 with an OTE of £50,000, plus a company car and an excellent benefits package.

Why Join Us?

At Vertu Motors, we know that great people drive great results. That's why we invest heavily in our colleagues' development, providing industry-leading training, clear career progression opportunities, and a supportive environment where you can thrive.

As a Business Manager, you'll be a key member of the dealership's leadership team, working closely with the Sales Manager and Sales Executives to maximise performance, deliver exceptional customer outcomes, and support the department's continued success.

About the Role

As Business Manager, you’ll be responsible for supporting customers through the finance and insurance journey, ensuring they receive tailored solutions that meet their individual needs while delivering a first-class customer experience.

You’ll work alongside the sales team to build, present, and manage vehicle funding and protection packages, ensuring all products are offered professionally, transparently, and in line with regulatory requirements.

This is a highly influential role that combines commercial performance, customer engagement, and compliance excellence.

Key responsibilities include:

• Supporting the sales team in delivering outstanding customer outcomes
• Building and presenting finance and insurance packages tailored to customer needs
• Maximising opportunities across finance, warranty, paint protection, and ancillary products
• Ensuring full compliance with all financial services regulations and company processes
• Driving departmental profitability and performance
• Managing customer interactions professionally and confidently
• Supporting the delivery of the Vertu ActiveSales process
• Helping to achieve dealership sales and customer satisfaction targets

What We’re Looking For

We’re seeking an ambitious and commercially focused individual with a passion for customer service and a strong understanding of finance products within a retail sales environment.

The ideal candidate will have:

• Previous experience in a Business Manager, Transaction Manager, or Sales Management role, ideally within the automotive sector
• A strong understanding of finance and insurance products and associated regulations
• Excellent communication and presentation skills
• Strong relationship-building and negotiation abilities
• The ability to perform effectively in a target-driven environment
• A customer‑centric approach with a passion for delivering exceptional service
• Strong organisational skills and attention to detail
• The ability to use initiative and work effectively under pressure
• A full UK driving licence

A Business Built on Trust

At Vertu Motors, our values shape everything we do.

As a Business Manager, you’ll play a key role in ensuring customers receive the right products and services, delivered transparently and responsibly. You’ll help foster a culture built on trust, integrity, and exceptional customer outcomes while upholding the highest standards of compliance and professionalism.

As part of our recruitment process, successful candidates will be subject to appropriate pre‑employment checks, including references, DBS screening, credit checks, and driving licence verification where applicable.

Outstanding Benefits

We’re proud to invest more in our colleagues’ development than any other motor retailer, helping our people build rewarding and successful careers.

Our benefits package includes:

• Basic salary of £35,000
• OTE of £50,000
• Company car
• 25 days holiday, rising with length of service, plus bank holidays
• Company pension scheme
• Enhanced maternity and paternity benefits
• Share Incentive Scheme
• Colleague vehicle purchase scheme
• Preferential servicing rates
• Access to our online rewards platform offering cashback and discounts with hundreds of retailers
• Ongoing manufacturer and internal training
• Excellent career progression opportunities across the Vertu Motors Group

Drive Your Career Forward

If you're an experienced automotive professional with a passion for finance, customer service, and achieving results, we'd love to hear from you.

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