Deputy Head of Business Intelligence

The Methodist Church in Britain; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

The Christie NHS Foundation Trust is seeking a senior BI lead to head the diagnostics analytics team. You will oversee dashboards, reporting and forecasting for diagnostic capacity and patient pathways, managing staff and the Tableau Curator platform for ICB and Alliance reporting.

We are looking for a quantitative degree with health analytics experience, capable of translating clinical needs into analytical solutions and presenting complex results to senior leaders.

Qualifications

• Degree in a quantitative subject such as Mathematics, Economics, Statistics or Operational Research.
• Significant proven experience in health analytics.
• Post-graduate diploma or equivalent specialist knowledge and experience.
• Experience in health and social care as a provider or commissioner.
• Comprehensive project methodology experience (PRINCE2, Agile or similar).
• Ability to present complex analytics to senior stakeholders.

Responsibilities

• Lead delivery and development of BI, analytics and reporting solutions for diagnostic services.
• Provide day-to-day leadership of the BI function and develop analytical capability.
• Oversee dashboards, performance reports and visualisations for performance management.
• Identify intelligence needs and turn them into analytical solutions.
• Promote best practice in visualisation, analysis and reporting; support forecasting.
• Own the Tableau Curator platform and data warehouse direction.
• Coordinate end-user support and training for informatics products.
• Manage staff including recruitment, induction and development.

Skills

BI concepts

Data visualisation

Stakeholder management

Project management

Education

Degree in Mathematics / Economics / Statistics / Operational Research

Tools

Tableau

Power BI

Job description

This 18-month fixed-term post sits in the business intelligence function at The Christie NHS Foundation Trust, a specialist cancer centre, where it leads the diagnostics analytical team. The core of the work is overseeing dashboards and performance reporting on diagnostic capacity, demand and pathways, and building analytical products for senior clinical and operational leaders. The role also manages staff and runs the Tableau Curator platform for ICB and Alliance reporting. Fit turns on a quantitative degree or equivalent, and proven experience in health analytics.

What the job involves

• Lead delivery and development of BI, analytics and reporting solutions for diagnostic services
• Provide day-to-day leadership of the BI function, developing analytical capability and output quality
• Oversee dashboards, performance reports and visualisations for performance management and strategic decisions
• Identify intelligence needs with clinical, operational and corporate teams and turn them into analytical solutions
• Promote best practice in visualisation, statistical analysis and reporting, and support modelling and forecasting
• Own the Tableau Curator platform, including new developments, ICB and Alliance reporting, and direction of the data warehouse team
• Liaise with key customers, prioritising and negotiating new developments and amendments
• Coordinate end-user support and training for informatics products
• Train and advise analysts and give expert advice on new reporting domains
• Communicate complex analytical and technical matters to non-technical users, including at pathway boards
• Manage allocated staff, covering recruitment, induction, workload, appraisal and development
• Define internal procedures and standards for governance, data quality and staff wellbeing

Qualifications

• Degree in a relevant quantitative subject such as Mathematics, Economics, Statistics or Operational Research, or equivalent or significant proven experience in a specialist area

Experience

• Post-graduate diploma or equivalent specialist knowledge and experience
• Triangulating data from different sources and working with data of varying quality
• Applying methods to explore presenting issues and identify key issues
• Experience of working in health and social care as a provider or commissioner
• Comprehensive project methodology experience, such as PRINCE2, Agile or Managing Successful Projects

Skills & knowledge

• Presenting and negotiating complex, sensitive or contentious matters with senior stakeholders
• Analysing complex situations, identifying risks and resolving problems
• Prioritising own work, directing others and working to demanding, changing timescales
• Planning across short, medium and long-term timeframes and adjusting plans
• Building and documenting complex models, including forecasting, using segmentation or clustering
• Understanding of BI concepts and principles, including data visualisation

Other

• Making informed decisions without complete information
• Understanding of population health context for health and social care operations
• Understanding of NHS and local authority data flows, legislation and accountability frameworks
• Demonstrating the organisation's values and behaviours

Nice to have

• Evidence of post-qualifying and continuing professional development
• Experience of diagnostics or cancer data
• Experience in performance management
• Experience with Tableau or Power BI