Business Intelligence Officer

HQN Ltd; Colchester; Hybrid; GBP 30.000 - 40.000; Vollzeit

Zusammenfassung

Colchester Borough Homes is seeking a Business Intelligence Officer to join the Service Improvement Team in Colchester.

You will analyse data from multiple sources, build dashboards and visualisations, and deliver timely performance information to support decisions and service improvements. The role requires proactive problem solving, strong Excel and Power BI skills, and the ability to automate reporting processes.

Qualifikationen

• Experience analysing and presenting data.
• Advanced Excel skills and Power BI or similar tooling.
• Proactive, initiative-driven with curiosity about processes and data.
• Organise and prioritise work to deliver accurate, timely information.
• Excellent customer care and communication, tailored to audiences.
• Able to challenge, solve problems and automate processes.

Aufgaben

• Develop analytics and insights to support performance and decision‑making.
• Create clear dashboards and visualisations from multiple sources.
• Champion data quality and automate reporting processes.
• Independently lead technical/insight projects from scoping to delivery.
• Produce accurate and timely performance information.

Kenntnisse

Advanced Excel

Power BI

Data analysis

Data presentation

Jobbeschreibung

Permanent, working 37 hours per week, Monday to Friday.

Colchester Borough Homes has an opportunity for a Business Intelligence Officer to join the Service Improvement Team.

As Business Intelligence Officer, you will use data to build analytics and insight that help the organisation understand performance, support strategic and operational decision‑making, identify opportunities for improvement, and deliver better outcomes for customers. You will produce accurate and timely performance information, analyse complex data from multiple sources, and create clear, user‑friendly dashboards and visualisations. You will also champion data quality, help automate reporting processes and independently lead technical and insight projects from initial scoping through to delivery.

You must:

• have experience of working with analysing and presenting data.
• have advanced Microsoft Excel skills and experience of Power BI or another data visualisation tool.
• be proactive, use your own initiative and demonstrate professional curiosity to understand processes, data, and the insight they reveal.
• be able to organise and prioritise work to agreed standards, while delivering accurate and timely information
• have excellent customer care and communication skills, with the ability to tailor information for different audiences.
• be able to challenge constructively, solve problems and identify opportunities to improve and automate processes.