Business Intelligence & Analytics Specialist

HQN Ltd; Colchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Colchester Borough Homes is seeking a Business Intelligence Officer to join the Service Improvement Team in Colchester.

You will analyse data from multiple sources, build dashboards and visualisations, and deliver timely performance information to support decisions and service improvements. The role requires proactive problem solving, strong Excel and Power BI skills, and the ability to automate reporting processes.

Qualifications

• Experience analysing and presenting data.
• Advanced Excel skills and Power BI or similar tooling.
• Proactive, initiative-driven with curiosity about processes and data.
• Organise and prioritise work to deliver accurate, timely information.
• Excellent customer care and communication, tailored to audiences.
• Able to challenge, solve problems and automate processes.

Responsibilities

• Develop analytics and insights to support performance and decision‑making.
• Create clear dashboards and visualisations from multiple sources.
• Champion data quality and automate reporting processes.
• Independently lead technical/insight projects from scoping to delivery.
• Produce accurate and timely performance information.

Skills

Advanced Excel

Power BI

Data analysis

Data presentation

Job description

Colchester Borough Homes is seeking a Business Intelligence Officer to join the Service Improvement Team in Colchester.

You will analyse data from multiple sources, build dashboards and visualisations, and deliver timely performance information to support decisions and service improvements. The role requires proactive problem solving, strong Excel and Power BI skills, and the ability to automate reporting processes.