Business Intelligence Lead - Systems

The Methodist Church in Britain; City of Edinburgh; Hybride; GBP 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

34 days annual leave including bankhol

Pension scheme

Flexitime and hybrid working

Option to purchase extra annual leave

Cycle to work scheme

Employee assistance programme

Volunteer leave

Discounts on services

Résumé du poste

Cheshire East Council's Business Intelligence Service seeks a senior leader to oversee core business systems and data across Children’s Services. You will guide a specialist team responsible for system administration, development, data quality, integrations, reporting and supplier management.

The role emphasises System C (Liquid Logic) within Children’s Social Care, SEND and Education, including configuration, upgrades, testing and user training, with hybrid working and occasional weekends.

Qualifications

• Degree or equivalent professional qualification in a relevant discipline.
• Significant experience managing and developing complex business systems in local government or public sector.
• Experience delivering BI, reporting and statutory returns with complex datasets.
• Experience with System C or similar platforms.
• Experience leading teams and managing suppliers.
• Experience of system implementations, upgrades and transformation.
• Excellent communication and stakeholder engagement.

Responsabilités

• Lead strategic management and development of business systems and data across Children's Services.
• Lead a specialist team for system administration, development, data quality, integrations and reporting.
• Oversee System C (Liquid Logic) suite for Children's Services, SEND and Education including configuration and testing.
• Manage supplier and contract relationships and service levels.
• Lead implementation of system changes arising from legislation and policy.
• Support delivery of BI, performance reporting and statutory returns.
• Collaborate with ICT, operations and suppliers to drive improvement and ensure security and compliance.
• Work with senior leaders to use information to support service delivery and transformation.

Connaissances

Stakeholder engagement

Project management

Analytical thinking

Communication

Collaboration across boundaries

Formation

Degree in relevant discipline

Outils

SQL

Power BI

Microsoft Office

Description du poste

This leadership post sits in the Business Intelligence Service at Cheshire East Council, overseeing business systems and data across Children's Services. The role leads a specialist team covering system administration, development, data quality, integrations, reporting and supplier management, alongside statutory returns. It centres on the System C (Liquid Logic) suite for social care, SEND and education, and is full time with hybrid working and occasional weekends. Applicants need significant experience of complex public sector systems and business intelligence reporting.

What the job involves

• Lead the strategic management, development and optimisation of business systems and data infrastructure across Children's Services
• Lead a specialist team responsible for system administration, development, data quality, integrations, reporting solutions and supplier management
• Oversee the System C (Liquid Logic) suite for Children's Social Care, SEND and Education, including configuration, upgrades, testing, user support and training
• Manage supplier and contract relationships, ensuring performance against agreed service levels
• Lead implementation of system changes arising from legislative, policy and operational requirements
• Support delivery of business intelligence, performance reporting and statutory returns
• Work with ICT colleagues, operational services and suppliers to drive continuous improvement and keep systems secure, compliant and fit for purpose
• Work with senior leaders, managers, practitioners and partners to use technology and information to support service delivery and transformation

What’s required

Qualifications

• Degree or equivalent professional qualification in a relevant discipline

Experience

• Significant experience managing and developing complex business systems in local government, health, social care or comparable public sector, with recent Children's Services or partner exposure
• Significant experience delivering BI, performance reporting and statutory returns, plus complex datasets, integrations and data quality work
• Experience of social care and education systems, including System C or comparable platforms
• Experience leading teams, managing competing priorities and delivering service improvement
• Experience managing system suppliers and contractual relationships
• Experience of system implementations, upgrades, enhancements and transformation, including testing, troubleshooting and UAT, and driving continuous improvement

Skills & knowledge

• Strong knowledge of performance frameworks, quality assurance and statutory reporting, and of inspectorate and government assurance requirements
• Knowledge and experience of SQL, Power BI and reporting solutions, plus Microsoft Office proficiency
• Understanding of case management systems and the link between operational systems and business intelligence
• Thorough knowledge of information governance, GDPR, data protection legislation and Caldicott principles
• Excellent project management, analytical and problem-solving skills
• Understanding of budget management and resource planning

Other

• Excellent communication and stakeholder engagement, with ability to influence, challenge and explain technical concepts to non-technical audiences
• Ability to work collaboratively across organisational and partnership boundaries

Nice to have

• Experience of Microsoft Fabric and its emerging capabilities
• Knowledge of Python, artificial intelligence or predictive analytics
• Experience of GIS and mapping software
• High interpersonal skills, comfortable conversing with internal and external stakeholders
• Effective teamwork and communication skills
• A flexible approach to work

What’s offered

• 34 days' annual leave including bank holidays, rising to 39 days after five years' service
• Career average public pension, building up at 1/49th of yearly pensionable pay
• Flexitime and hybrid working on a 37-hour standard week
• Option to purchase up to 10 additional days' annual leave a year, pro rata for part-time staff
• Cycle to work scheme
• Employee assistance programme
• Up to two days' paid volunteer leave a year
• Discounts on Virgin Media broadband, O2 pay-monthly plans and Everybody Health and Leisure gym membership