BI & Systems Lead – Children's Services

Cheshire East Council; Crewe; On-site; GBP 60,000 - 90,000; Full time

Job summary

Cheshire East Council seeks a proactive Business Intelligence Lead – Systems to govern and advance our data infrastructure across Children’s Services, SEND and Education. You will lead a specialist team responsible for system administration, development, data quality, integrations, reporting and supplier management, ensuring robust data foundations for frontline practice and outcomes.

You will oversee System C products, manage upgrades, testing and training, and collaborate with ICT and partners

Qualifications

• > Degree or equivalent professional qualification in a relevant discipline.
• > Significant experience managing and developing complex business systems within local government, health and social care, or a related public sector environment.
• > Significant experience delivering business intelligence, performance reporting and statutory returns.
• > Recent experience within Children's Services, local government or a key partner organisation.
• > Experience with System C product suite or comparable platforms.
• > Experience leading and developing teams, managing competing priorities and delivering service improvement.
• > Experience managing system suppliers and contractual relationships.
• > Knowledge of performance frameworks, quality assurance and statutory reporting across Children's Services.
• > Knowledge of reporting and assurance requirements of government departments and regulators.
• > Experience delivering system implementations, upgrades, enhancements and transformation projects.
• > Experience testing, troubleshooting and user acceptance processes.
• > Experience working with complex datasets, system integrations, workflows and data quality processes.
• > Knowledge of SQL, Power BI and reporting solutions.
• > Understanding of case management systems and linkage between operational systems and BI.
• > Excellent project management, analytical and problem-solving skills.
• > Experience implementing change and driving continuous improvement.
• > Understanding of budget management and resource planning.
• > Thorough knowledge of information governance, GDPR, data protection and Caldicott principles.
• > Excellent communication and stakeholder engagement skills; ability to influence constructively.
• > Ability to explain complex technical concepts to non-technical audiences.
• > Ability to collaborate across organisational boundaries.
• > Proficiency in Microsoft Office products.

Responsibilities

• Lead on strategic management, development and optimisation of business systems and data infrastructure.
• Oversee System C (Liquid Logic) suite supporting Children’s Services, SEND and Education.
• Manage system configuration, upgrades, testing, user support and training.
• Drive supplier and contract management to meet service levels.
• Lead on system changes arising from legislative, policy and operational needs.
• Contribute to high-quality BI, performance reporting and statutory returns.
• Collaborate with senior leaders and partners to use data effectively for service improvement.
• Support transformation and future development of business systems across Children’s Services.

Skills

SQL

Power BI

Stakeholder management

Project management

Data quality

Governance

System C

Liquid Logic

Data integrations

Reporting solutions

Budget management

GDPR compliance

Data protection

Education

Degree or equivalent in a relevant discipline

Tools

Microsoft Office

Job description

Cheshire East Council seeks a proactive Business Intelligence Lead – Systems to govern and advance our data infrastructure across Children’s Services, SEND and Education. You will lead a specialist team responsible for system administration, development, data quality, integrations, reporting and supplier management, ensuring robust data foundations for frontline practice and outcomes.

You will oversee System C products, manage upgrades, testing and training, and collaborate with ICT and partners