Business Intelligence and Technical Support Officer

Sefton Council; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Sefton Council is recruiting a Business Intelligence and Technical Support Officer to join MEAS. The role provides BI, technical support and administration to keep services aligned with business priorities and legal agreements.

You will be the first point of contact for internal and external stakeholders, handling a fast-paced workload with professionalism and discretion. Working as part of a small team, you will support management and other technical officers, assist with information management

Responsibilities

• Technical business support activities including operation and maintenance of information management systems to support monitoring and performance functions.
• Support the MEAS team on personnel and human resource queries.
• Responsibility for financial management, monitoring and reporting support activities for the Service.
• Providing IT support and assist with the provision of IT solutions to support Core Service delivery.

Job description

Business Intelligence and Technical Support Officer

• Employer: Sefton Metropolitan Borough Council
• Location: Sefton Metropolitan Borough Council, Magdalen House, Court Hey Park
• Contract: Permanent
• Working Pattern: Part Time
• Hours: 21.6 hours per week.
• DBS Check: No
• Closing Date: 30/10/2026 at 23:59
• Reference: REA/26/347327

Working as part of a small support team, this is a business-critical role at the heart of MEAS, providing business intelligence, technical support and administration for the effective and efficient operation of the service to support delivery of business priorities and Legal Agreements. You will be the first point of contact for many internal and external stakeholders, managing a fast-paced workload with professionalism, discretion and confidence.

You will also provide support to the MEAS Management Team and other technical officers. This role requires someone who thrives in a dynamic environment, can anticipate needs and has an organised approach to managing different priorities.

The key responsibilities include:

• Technical business support activities including: operation & maintenance of information management systems to support monitoring and performance functions, development management functions and other bespoke data and information management requests.
• Supporting the MEAS team on personnel and human resource queries.
• Responsibility for financial management, monitoring and reporting support activities for the Service.
• Providing IT support and assist with the provision of IT solutions to support Core Service delivery

This role suits someone who is passionate about delivering work efficiently, is committed to maintaining high standards, and confident working both independently and collaboratively to support our skilled team.

The closing date for this vacancy is Friday 30 th October 2026.(or earlier in the event of high volume of applications being received).

Provisional interview dates are week commencing 16 th November 2026.

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.