Business Improvement & Optimisation Manager

Sodexo; Manchester; Hybrid; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Retirement plan

Brand discounts

Employee assistance programme

Job summary

Sodexo is seeking a Business Improvement & Optimisation Manager to drive operational excellence across UK Government & Energy segments. You will support bidding, mobilisation, and contract delivery, identifying opportunities for innovation and efficiency to enhance competitiveness and deliver financial and operational success.

Join Sodexo and contribute to a collaborative team focused on delivering measurable improvements.

Qualifications

• Demonstrable experience in an operational role within facilities management at a comparable level.
• Ability to manage multiple services to agreed specification and financial parameters.
• Knowledge of labour optimisation and site operations.
• Understanding of Lean and Six Sigma principles is advantageous but not essential.

Responsibilities

• Collaborate with Services Team to deliver transformation and change initiatives.
• Identify opportunities to implement innovations driving value and efficiency.
• Improve profitability on contracts without impacting customer experience.
• Deliver training and onsite deployment of CMOE tools.
• Track live activity and outcomes using regional action plans.
• Share best practices and drive consistency across service lines.
• Ensure compliance with company and customer policies and procedures.

Skills

Operational experience

Facilities management

Labour optimisation

Lean Six Sigma

Contract compliance

Financial acumen

Contract law understanding

Education

Degree education (any field)

Job description

We are looking for a Business Improvement & Optimisation Manager to support business improvement initiatives across our UK Government & Energy segment. This role plays a key part in driving operational excellence, contract performance, workforce management, and business growth through continuous improvement. You will support bidding, mobilisation, and contract delivery activities, identify opportunities for innovation and efficiency, and help deploy business improvement programmes, systems, and processes that enhance competitiveness and deliver financial and operational success.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

For more information on Sodexo Careers please visit Sodexo Careers

Main Responsibilities

• Working with the segment Services Team to delivery transformation and change initiatives that support new business opportunities, specifically DSFM.
• Identify opportunities to implement new innovations to drive value and efficiencies in readiness for DSFM
• Identify opportunities to improve profitability on the contract without impacting experience
• Delivers training and onsite deployment of the CMOE tools
• Utilises the regional CMOE action plans to track live activity and outcomes.
• Shares best practices in all service lines and drives consistency in approach
• Adheres to and drives compliance with Company and customer/client policies and procedure.
• Ensures confidentiality of materials and information
• Works collectively to achieve business objectives whilst promoting collaboration, co-ordination and team work

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

• Demonstrable experience of working in an operational role within facilities management at comparable level with proven ability to manage multiple services to agreed specification and within agreed financial parameters
• Knowledge and understanding of site operations to recommend, implement and complete projects
• Knowledge and experience of labour optimisation
• Knowledge and understanding of Lean and Six Sigma principles or similar qualifications is an advantage but not essential
• Able to demonstrate a good understanding of the importance of contract compliance, a degree education in any field will be considered an advantage but is not essential
• Effective communicator both orally and in writing, with the ability to influence without formal authority. The role may require strong negotiation skills and the ability to convey complex and/or detailed information to various stakeholders.
• Demonstrates good inter-personal skills and develops relationships based on mutual respect and professionalism
• Good financial acumen, able to interpret and analyse financial information. This includes a good understanding of the key drivers (both internal and external) that shape company performance
• Has a good understanding of contract law and the ability to negotiate key contract terms

Package Description

Up to £65,000 depending on experience

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.