Business Improvement Officer

Morgan Hunt Group Limited; City of Edinburgh; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Business Improvement Advisor, um bedeutende Veränderungen zu bewirken und die Kundenerfahrung zu verbessern. In dieser spannenden Rolle werden Sie an der Schnittstelle von Datenanalyse und strategischem Fortschritt arbeiten, um Prozesse zu optimieren und Compliance sicherzustellen. Sie werden die Möglichkeit haben, mit verschiedenen Teams zusammenzuarbeiten und Veränderungen zu leiten, die messbare Ergebnisse liefern. Diese Position bietet die Chance, in einem dynamischen Umfeld zu arbeiten, das sich der kontinuierlichen Verbesserung und der Stärkung von Gemeinschaften verschrieben hat.

Qualifications

• Erfahrung in Projekt- oder Change Management.
• Kenntnisse in Risikomanagement und Verbesserungstools.

Responsibilities

• Unterstützung bei der Erstellung von Qualitätsberichten und der Identifizierung von Risiken.
• Engagement mit Teams zur Unterstützung von Veränderungsinitiativen.

Skills

Projektmanagement

Change Management

Risikomanagement

Analytische Fähigkeiten

Stakeholder Engagement

Verbesserungswerkzeuge und -methoden

Job description

Job Description

Morgan Hunt are working with a public sector client based in Edinburgh to recruit a business improvement advisor on a temporary contract, for an initial two months.

Are you driven by the desire to deliver meaningful change and improve customer experiences? Do you have a talent for turning insights into action? We're looking for a passionate and skilled Business Improvement Advisor to join our team and help shape the future of our organisation.

Why Work with Us?

We're committed to innovation and excellence in housing and care services. Our focus is on empowering people and communities through continuous improvement and customer-centred solutions. As our Business Improvement Advisor, you'll have the opportunity to make a real impact, supporting vital improvement initiatives that enhance both compliance and service quality.

Your Role:

Working alongside the Business Improvement Manager, you'll be at the heart of our assurance and improvement efforts-gathering and analysing data, customer feedback, and audit insights to help drive strategic progress. Your role will support:

• Delivery of high-quality assurance reporting
• Identification of business risks and opportunities
• Design and implementation of process improvements
• Monitoring compliance and enhancing operational efficiency

You'll engage with teams across the organisation to understand challenges and support change initiatives that lead to measurable, customer-focused results.

What We're Looking For:

We're seeking a proactive individual with:

• Experience in project or change management
• Experience in risk and assurance
• Knowledge of improvement tools and methodologies
• Strong analytical and stakeholder engagement skills
• Background in regulated sectors such as housing, care, or local government (preferred)
• A strategic mindset with the ability to influence change and drive performance

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.