Business Improvement Coordinator – Dynamics 365 Business Central

Burton Recruitment Limited; Plymouth; Presencial; GBP 35 000 - 55 000; Tempo integral

Resumo da oferta

Burton Recruitment Limited in Plymouth is seeking a hands-on Business Improvement Coordinator to support the rollout and optimisation of Microsoft Dynamics 365 Business Central across Production, Planning, Purchasing, Warehouse, Sales Administration and Finance.

The role focuses on stabilising processes during the transition, improving data accuracy and helping teams work more efficiently, with scope for future finance-focused progression as processes mature.

Qualificações

• Hands-on experience with Dynamics 365 BC and master data.
• Strong Excel data cleansing, reconciliation and analysis skills.
• Experience across purchasing, sales, inventory, operations, warehousing or finance.
• Ability to spot inefficient workflows and drive practical improvements.
• Collaborative, organised and detail-oriented, with on-site Plymouth work.

Responsabilidades

• Support the continued implementation, day-to-day use and improvement of Business Central, acting as an internal point of contact for users and process queries.
• Work across departments to understand workflows, identify bottlenecks and implement practical improvements.
• Develop processes within and outside Business Central; align off-system processes with BC requirements.
• Improve stock counting, stock accuracy and inventory controls, especially for assembly and purchasing.
• Cleanse, reconcile and align data between BC and other systems, improving master data quality.
• Streamline sales and purchasing admin and improve information flowing into finance (orders, shipments, receipts, invoices).
• Support testing, implementation and coordination of changes; maintain improvement registers and project trackers.
• Map processes, develop SOPs and training guides; educate colleagues on consistent, effective ways of working.
• Produce operational reporting, KPIs and periodic process reviews; identify root causes and drive corrective actions.

Conhecimentos

D365 Business Central

Data cleansing & analysis

Cross-functional collaboration

Process improvement

ERP implementation & upgrades

Stock/inventory controls

Finance/administrative reporting

On-site Plymouth work

Ferramentas

Microsoft Dynamics 365 Business Central

Excel

Power BI

Descrição da oferta de emprego

An established manufacturing business in Plymouth is seeking a hands-on Business Improvement Coordinator to support the continued implementation, adoption and optimisation of Microsoft Dynamics 365 Business Central. Working closely with Production, Planning, Purchasing, Warehouse, Sales Administration and Finance, the successful candidate will help improve how information, processes and systems work across the business.

The initial priority is to stabilise processes in departments where the transition to Business Central has been less straightforward, improve data accuracy and help teams work more efficiently. Over time, this work should create measurable operational efficiencies and cost savings, while laying the foundations for the next stages of the company’s systems development.

Team and Working Culture

The business has a close-knit, collaborative culture. Many employees and department heads have worked together for years, building strong working relationships and a culture of knowledge sharing. The role calls for someone approachable and practical who can work with established teams, listen to how they operate and support positive change across departments.

Key Responsibilities

• Support the continued implementation, day-to-day use and improvement of Business Central, acting as an internal point of contact for users and process queries.
• Work across departments to understand existing workflows, identify bottlenecks, duplication and unnecessary manual administration, and implement practical improvements.
• Develop processes both within and outside Business Central: move appropriate off-system activities into the ERP, or align necessary off-system processes with Business Central requirements.
• Improve stock counting, stock accuracy and inventory controls, particularly for assembly and purchasing activities.
• Cleanse, reconcile and align data between Business Central and other systems, including manufacturing/CAD data, and improve item, customer and vendor master data quality.
• Streamline sales and purchasing administration and improve the quality of information flowing into finance, including order, shipment, receipt and invoice processes.
• Support testing, implementation and coordination of system and process changes; maintain improvement registers, action plans and project trackers.
• Map and document processes, develop SOPs, work instructions and training guides, and educate colleagues on more consistent and effective ways of working.
• Produce operational reporting, KPIs and periodic process reviews; help identify root causes and follow through on corrective actions.
• Work with management and the company Accountant to strengthen administrative and financial controls, including a weekly ERP-based sales report.

Future Systems Development

By establishing robust processes and reliable data now, the successful candidate will help prepare the business for further Business Central capabilities and related systems, potentially including:

• Power BI reporting and management dashboards.
• Business Central manufacturing functionality.
• A possible CRM solution in the future.

What Success Looks Like

Initially, performance will be measured by the delivery of agreed business improvement projects and the ability to “steady the ship” in departments that have found system adoption challenging. As improvements become embedded, the business expects to see better operational efficiency, stronger controls and, ultimately, cost savings. These longer-term outcomes will depend on the improvements delivered and their adoption across the business.

Essential Experience and Skills

• Hands-on experience using Microsoft Dynamics 365 Business Central and an understanding of its processes and master data.
• Strong Excel skills, including confidence cleansing, reconciling and analysing datasets.
• Experience with processes across purchasing, sales, inventory, operations, warehousing or finance.
• Ability to spot inefficient workflows, investigate issues and deliver practical improvements.
• Strong communication skills and confidence working with and guiding colleagues across departments.
• A collaborative, organised and detail-oriented approach, with the ability to work on-site in Plymouth.
• Manufacturing or engineering environment experience, particularly stock control, assembly or production processes.
• Finance, bookkeeping, accounts or financial administration experience.
• ERP implementation, upgrades, data migration, UAT, process mapping or continuous improvement projects.
• Developing SOPs, user training materials, operational reports or KPIs.

Once the initial business and systems improvements are in place, the role may develop into a more finance-focused position with broader responsibilities. Further financial progression may also be possible, depending on the individual’s starting level and performance; it is not guaranteed.

This opportunity would suit someone who enjoys understanding how a whole business operates, improving systems and processes, and helping people work more effectively—not simply using Business Central for one isolated function.