Business Enablement Manager

Green Folk; Worcester; On-site; GBP 35,000 - 39,000; Full time

Job summary

Green Folk in Worcester is seeking a Business Enablement Manager to lead the Sales Operations function, driving efficiency and commercial insight. This full-time, permanent role focuses on connecting Sales, Operations and Finance to improve revenue visibility and customer handovers.

You’ll build systems, processes and dashboards, own CRM excellence, and help streamline pricing, quotes and governance. The role is non-sales but enables sales teams to perform at their best, with a strong emphasis

Qualifications

• Experience leading Sales Operations or Commercial Operations in a technology/services environment.
• Ability to turn data into actionable commercial insights and build dashboards.

Responsibilities

• Lead the Business Enablement function and develop the team while delivering high standards of operational support.
• Deliver sales reporting, pipeline analysis, revenue forecasting and performance dashboards.
• Identify opportunities to simplify workflows, introduce automation and reduce inefficiencies across the sales operation.
• Champion data accuracy, reporting quality and CRM processes for reliable commercial information.
• Oversee quotations, pricing governance, Statements of Work and commercial approvals.
• Collaborate with Sales, Finance, Supply Chain, IT and Operations to improve communication and handovers.
• Support the transition from winning new business to onboarding and service delivery.
• Establish KPIs, service standards and processes to improve consistency and accountability.

Skills

Sales Operations

Commercial Excellence

Process Improvement

Job description

Business Enablement Manager

Worcester

Full time, Permanent

£35,000 - £39,000 per annum

Sales Operations | Commercial Excellence | Process Improvement

Are you a commercially minded Sales Operations leader who thrives on improving processes, driving efficiency and making businesses run better? We're looking for an experienced Business Enablement Manager to take ownership of a key Sales Operations function within a dynamic, service-led business. This is a fantastic opportunity for someone who loves bringing structure to complexity, turning data into meaningful commercial insights and ensuring sales teams have everything they need to succeed. You'll play a pivotal role in connecting Sales, Operations, Finance and other key business functions, helping to improve revenue visibility, streamline commercial processes and ensure a seamless customer journey.

This isn't a direct sales role - It's about creating the systems, processes and operational excellence that enable commercial teams to perform at their best.

What You'll Be Doing

• Leading Sales Operations: Take ownership of the Business Enablement function, managing and developing the team while driving high standards of operational support.
• Driving Commercial Performance: Deliver insightful sales reporting, pipeline analysis, revenue forecasting and performance dashboards to support better business decisions.
• Improving Processes: Identify opportunities to simplify workflows, introduce automation and remove inefficiencies across the sales operation.
• Owning CRM Excellence: Champion data accuracy, reporting quality and effective CRM processes to ensure reliable commercial information.
• Supporting the Sales Journey: Oversee quotation coordination, pricing governance, Statements of Work and commercial approval processes.
• Connecting the Business: Work closely with Sales, Finance, Supply Chain, IT and Operations to improve communication, accountability and customer handovers.
• Ensuring Operational Readiness: Help create a smooth transition from winning new business through to customer onboarding and service delivery.
• Driving Governance: Establish clear KPIs, service standards and processes that improve consistency, accountability and commercial control.

What We're Looking For

• You'll be a confident, commercially aware professional who understands how effective Sales Operations can transform business performance.
• Experience within technology services, IT asset lifecycle management, distribution, supply chain or complex B2B service environments would be particularly advantageous.

Ideally, you'll bring:

• Proven experience in Sales Operations, Commercial Operations, Business Enablement or a similar leadership role.
• Strong experience with CRM systems, commercial reporting, pipeline management and sales forecasting.
• Excellent analytical skills, with the ability to turn complex information into clear, actionable insights.
• A track record of improving business processes, driving efficiencies and implementing automation.
• Experience managing commercial workflows, quotations, pricing structures or approval processes.
• Strong stakeholder management skills and the confidence to work across multiple business functions.
• The ability to lead, motivate and develop a team.
• A proactive, organised and solutions-focused approach.

Why This Opportunity?

This is a chance to make a genuine impact on how a business operates. You'll have the opportunity to shape processes, influence commercial decision-making and build a more efficient, data-driven Sales Operations function. If you enjoy taking ownership, challenging inefficient ways of working and creating measurable improvements, this could be an excellent next step in your career.

Please note that full and permanent right to work in the UK is a non-negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.

Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.