Business & Digital Change Analyst - EAD09853

Allscreens Nationwide Ltd; Kirkintilloch; On-site; GBP 30,000 - 40,000; Full time

Job summary

East Dunbartonshire Council is seeking a proactive Business & Digital Change Analyst on a temporary basis to support the delivery of our integrated housing management solution (IHMS) and contribute to a wider transformation programme. You will work with the implementation team to deliver business and digital change initiatives, modernising services and improving customer experience.

The role requires experience in business analysis and service improvement, with a collaborative, solution‑focused

Qualifications

• Experience in business analysis and service improvement.
• Knowledge of housing management is desirable.
• SQL skills are desirable.
• Collaborative, solution-focused approach with stakeholders at all levels.

Responsibilities

• Support delivery of business and digital change initiatives to modernise services.
• Help improve customer experience and drive efficiencies across the authority.
• Collaborate with the implementation team on IHMS and transformation programme.

Skills

Change management

Business analysis

Stakeholder engagement

Service improvement

SQL

Job description

Business & Digital Change Analyst - EAD09853

Please note that this position is temporary.

An exciting opportunity to help shape the future of our services.

We are looking for an enthusiastic and forward-thinking Business & Digital Change Analyst to join the team on a temporary basis, supporting the delivery of our integrated housing management solution (IHMS) and contributing to a wider programme of organisational transformation.

About the Role

As a key member of the project team, you will work closely with the implementation team to support the delivery of a range of business and digital change initiatives. Your work will help modernise services, improve customer experience and drive efficiencies across the authority.

What You’ll Bring

project or

change management

• Strong

organisational with the ability to support multiple workstreams.

• Experience in

business analysis, service improvement or

• A collaborative, solution focused approach and confidence engaging with stakeholders at all levels.
• Knowledge of

housing management is desirable.

SQL skills are desirable, particularly for supporting data analysis and system, development.

Why Join Us?

This is an excellent opportunity to join an established, supportive team at the forefront of change. You’ll gain valuable experience in major digital transformation, contribute to improvements that benefit both the organisation and its customers and play a meaningful role in shaping modern, effective services.

If you’re motivated by change, passionate about improving services and ready to help deliver our transformation agenda, we’d love to hear from you.

This is a fixed-term position available until 30 November 2027, subject to ongoing business requirements.

For further information/an informal chat, please contact Amanda Taylor, Project Delivery Lead on

PVG/Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria.

Where the post you are applying for is considered a Regulated Role under the Disclosure (Scotland) Act 2020, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment. Successful candidates who withdraw their application after the check process has started will be invoiced for the cost of the check.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by the HR &OD Manager.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

The criteria outlined above will apply to existing employees of East Dunbartonshire Council who apply for roles for which a PVG/Disclosure check is required.

Charter of Commitment

The commitment by East Dunbartonshire Council to job applicants is as follows:

• Individuals will be treated in a polite, friendly and welcoming manner.
• Equalities monitoring will be conducted to ensure a fair and equitable process with screening being maintained to anonymise sensitive information such as age, gender and disability.
• The information that we receive will be treated in confidence and with discretion. Only the relevant HR representative/team and the relevant service will see the application form.
• We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.
• We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.
• We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)
• We will advise you of meeting the criteria for interview normally within 3 weeks.
• We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.