Business Development Representative

ADVANCED ENGINEERING GROUP; Silsden; On-site; GBP 25,000 - 30,000; Full time

Job summary

ADVANCED ENGINEERING GROUP in the United Kingdom is hiring an Appointment Setter to work on-site in Silsden. You will contact prospective customers, introduce services and schedule qualified appointments for the sales and technical teams.

Day-to-day tasks include outbound calls, updating calendars, logging interactions in the CRM, and following up on leads to secure bookings. The role offers a basic salary of £25k-£30k dependent on experience with uncapped OTE.

Qualifications

• Ability to effectively manage Setting Appointments and Appointment Scheduling.
• Experience with Lead Generation activities, including qualifying prospects and converting inquiries into booked meetings.
• Strong Communication skills, with clear, confident, and professional phone and email etiquette.
• Demonstrated Customer Service capabilities, including active listening, problem-solving, and a helpful, respectful approach.
• Comfort using CRM or scheduling software and basic office productivity tools.
• Strong organisational skills, attention to detail, and reliability in following processes and documenting interactions.

Responsibilities

• Make outbound calls to prospective customers and schedule qualified appointments.
• Update appointment calendars and maintain accurate records in CRM or scheduling tools.
• Follow up on leads to secure timely bookings and nurture client relationships.
• Represent the company in a professional manner when contacting potential clients.

Skills

Appointment setting

Lead generation

Communication

Customer service

Organisation

Tools

CRM software

Job description

Company Description

ADVANCED ENGINEERING GROUP is a highly specialised engineering organisation focused on delivering innovative hydraulic and mechanical solutions with fully integrated controls. The company combines advanced engineering expertise with cutting-edge technology to create tailored systems for a wide range of industrial applications. Team members work in an environment that values precision, innovation, and practical problem-solving. Joining ADVANCED ENGINEERING GROUP offers the opportunity to contribute to complex projects and collaborate with experienced engineering professionals.

Role Description

The Appointment Setter is a full-time, on-site role based in Silsden. In this position, the individual will contact prospective customers, introduce company services, and schedule qualified appointments for the sales or technical teams. Day-to-day tasks include managing outbound calls, updating appointment calendars, maintaining accurate records in CRM or scheduling tools, and following up on leads to ensure timely bookings. The Appointment Setter will be expected to meet activity and quality targets while representing the company in a professional and courteous manner.

Qualifications

• Ability to effectively manage Setting Appointments and Appointment Scheduling.
• Experience with Lead Generation activities, including qualifying prospects and converting inquiries into booked meetings.
• Strong Communication skills, with clear, confident, and professional phone and email etiquette.
• Demonstrated Customer Service capabilities, including active listening, problem-solving, and a helpful, respectful approach.
• Comfort using CRM or scheduling software and basic office productivity tools.
• Strong organisational skills, attention to detail, and reliability in following processes and documenting interactions.
• Ability to work on-site in Silsden and collaborate effectively with sales and engineering teams.
• Prior telesales experience in essential, industry knowledge is not essential as training will be provided

Basic salary £25k - £30k depending on experience with an uncapped OTE