Business Development Representative

Resi; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

£30k base + commission

Hybrid working

Private health & dental (Bupa)

25 days annual leave + bank holidays

Birthday Leave

Peace of Mind Leave

Additional annual leave with service

August summer hours

Work anywhere in the world 1 week/year

Therapy & coaching access

Parental leave enhancements

Office with London views

Gym + Fora network perks

Job summary

Resi in the United Kingdom seeks a Business Development Representative to own the full sales cycle from consultation to close. You will engage homeowners, qualify goals, and leverage internal experts to turn ideas into tangible projects.

Ideal candidates have 2+ years in B2C sales, a passion for technology and AI, and the ability to work independently within a collaborative team. Hybrid working and competitive rewards are offered.

Qualifications

• 2+ years in B2C sales including closing deals.
• Ability to communicate Resi's vision clearly.
• Strong rapport with people from diverse backgrounds.

Responsibilities

• Run consultative advice calls with warm leads from marketing.
• Qualify projects and identify objections early.
• Track project details for successful delivery.
• Sell Design and BuildReady across three product tiers.
• Build bespoke quotes and follow up to maximise conversions.
• Grow a referrals book from existing customers.
• Maintain CRM data and demonstrate high service standards.
• Meet monthly revenue quotas.

Skills

2+ years B2C sales

closing deals

communication

rapport building

independent worker

Tools

CRM software

Job description

About Resi

We are Resi, and we’re on a mission to bring peace of mind to millions of stressed renovators. We help UK homeowners to turn their property into their dream home; think kitchen extensions, knocking down walls, or converting unused garages and lofts.

About Resi

We are Resi, and we’re on a mission to bring peace of mind to millions of stressed renovators. We help UK homeowners to turn their property into their dream home; think kitchen extensions, knocking down walls, or converting unused garages and lofts.

Extending is a big and stressful decision for people: it involves their home (which is often their biggest asset), a lot of money, and a process most people have never gone through before. We make that whole journey simpler. We design the extension, help sort planning permission, connect you with trusted builders, and can even help with the financing of the project. And all of this in one place, managed through our platform; instead of homeowners having to piece it together themselves.

We're the UK's largest and most successful company in doing this, with over 10,000 projects under our belt.

You don't need to know anything about architecture, construction or property to apply. What you do need is a love for B2C sales and an interest in what we do, and we’ll teach you the rest.

About The Role

We're looking for a Business Development Representative to join our in-house sales team - someone who has some sales experience already under their belt, who's looking to take their next step in their career within a consultative B2C sales role.

You’ll own the full sales cycle from initial consultation through to close. You’ll be kept on your toes by the diversity and nuance of what people are trying to build, leveraging the in-house knowledge of our other salespeople, plus Architectural Designers, Planners and Surveyors. Over time, you’ll sharpen your craft through speaking to hundreds of homeowners about their project ideas, understanding their brief, fuelling their excitement, and helping them take your first step towards turning their dream project into a reality.

What You’ll Own

Your day to day will look like:

• running consultative advice calls with potential customers (all warm leads generated by our various marketing channels)
• exploring customers' project goals, qualifying them to make sure they are the right fit for Resi and identifying likely objections early
• accurately tracking project details to ensure the project is set up for success
• selling Resi's services (Design and BuildReady across our three tiers of product) and handling objections through providing solution-based responses
• building bespoke quotes and running a diligent follow‑up process to maximise conversion
• building a comprehensive book of referrals from your existing customer base
• maintaining strong compliance with your database and customer tracking tools
• holding a high standard of service at all times, while consistently hitting monthly revenue quotas

About You

You’ll ideally have:

• at least 2 years' of previous experience in B2C sales, including closing your own deals
• a love for sales, and a genuine drive to perform
• the ability to connect and build rapport with people from all walks of life
• an understanding of how to communicate Resi's vision and brand clearly and convincingly
• curiosity about technology and new ways of doing things
• a positive and innovative attitude towards AI
• the ability to work independently as well as part of a wider team pulling toward a shared goal

It’s a bonus if you already know a thing or two about home renovations, property, design or construction. But it's not a dealbreaker!

You probably won’t be a fit for us if:

• you want to focus only on a part of the sales cycle, ie prospecting or closing, and not the full cycle
• you want to meet customers face to face - we are an online architect!
• you do not wish to use, engage with, or be a part of a company utilising artificial intelligence

Why Join Resi?

At Resi, you'll have the opportunity to work differently, take real ownership, and accelerate your career in a way that's hard to find elsewhere. Our success is down to our people, which is why we treat our employees with the same respect and care as our customers. We aim to be not just the best in the industry, but the best place to work - with a collaborative, transparent, innovative and inclusive culture, and a genuine focus on personal development. We don't just grow homes, we grow people too. We welcome people from all backgrounds with different perspectives, ideas and experiences to work with us.

We Are Offering

• a competitive starting salary of £30,000 p/a plus commission, paid monthly
• discretionary hybrid working
• private health & dental insurance via Bupa
• 25 days of annual leave per year, plus Bank Holidays (33 in total)
• an additional day of Birthday Leave after a year of employment
• an additional two day of Peace of Mind Leave, after 3 years of employment
• begin to accrue an additional day of annual leave every year, after 5 years of employment
• August summer hours
• work anywhere in the world for one week per year
• free and confidential access to therapy & coaching
• enhanced parental leave
• regular company-wide socials organised by the Resi social committee, and of course, paid for by Resi!
• a lovely, clean and air‑conditioned office with skyline views of London, plus wider Fora perks such as gym membership, unlimited access to the Fora network across London, fresh fruit, snacks and refreshments