Sales Consultant

Berkeley Group Plc; Greater London; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave, increasing with service to 33 days

Private Medical Insurance

Access to an online discount platform

Private pension plan

Group life assurance

Job summary

Berkeley Group Plc is seeking a results-driven property sales professional to maintain high standards in sales areas and ensure exceptional customer service. The successful candidate will manage sales leads, use CRM effectively, and achieve sales targets while working collaboratively in a team.

You'll enjoy 25 days annual leave, health and wellbeing benefits, and a private pension plan. Join us in creating welcoming and sustainable communities across London and beyond.

Qualifications

• Experience within the Property or Property Development industry.
• Excellent IT skills including Microsoft Office programs.
• Experience using CRM platforms.

Responsibilities

• Maintain the presentation of the sales areas to the highest standard.
• Understand the USPs of the development throughout the sales cycle.
• Manage a sales database to optimise sales opportunities.
• Maximise the use of telephone and virtual reality as sales tools.
• Ensure excellent customer service and manage complaints.

Job description

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

What You'll Be Doing

• To maintain the presentation of the sales areas to the highest standard.
• To understand the USPs of the development and how they evolve through the development sales cycle.
• To research the marketplace and use the data to sell above the competition.
• To effectively manage a sales database to optimise sales opportunities.
• To generate potential sales leads in addition to those created by marketing activity.
• To maximise the telephone & virtual reality as a sales tool.
• To apply effective selling skills in order to exceed required profitable sales targets.
• To progress secured reservations to completion.
• To anticipate and manage the threat of cancellation and minimise the cancellation rates.
• To ensure a smooth journey for the customer and the company during the legal process.
• To effectively manage all customers and deliver excellent customer service.
• To work as a participative member of the sales team.
• To effectively manage all sales administration in order to ensure that correct reporting is provided.
• To actively focus on self‑development and the improvement of sales.
• To represent Berkeley to the highest possible standards of business.
• To effectively manage and resolve any customer complaints.
• To work as a participative member of the sales team.
• Promote use of recommended IFA’s and Solicitors.

What You'll Bring

• Self‑driven, results‑oriented with a positive outlook.
• Has a clear focus on high quality and business profit.
• Credible, and comfortable in dealing with a wide variety of stakeholders.
• Reliable, tolerant, and determined.
• Empathic communicator, able to see things from the other person's point of view.
• Keen to deliver exceptional customer service.
• Well‑presented and business like.
• Excellent IT skills to include all Microsoft Office programmes, Outlook and the internet.
• Experience using CRM platforms.
• Experience within the Property or Property Development industry.
• A good understanding of legal progression.
• Virtual viewings are a key part of the role, therefore, you must be confident in front of the camera as well as performing your job role over Zoom.

Why join us

• 25 days annual leave, increasing with service to 33 days.
• Health and wellbeing benefits including Private Medical Insurance.
• Lifestyle benefits including access to an online discount platform.
• Berkeley Foundation volunteer day.
• Private pension plan.
• Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.