Junior Sales Representative (candidate pool)

Beams; Greater London; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Base salary £32–£38k

Uncapped commission

Share options

25 days annual leave

Learning budget

Hybrid working

Pension

Job summary

Beams is a technology-enabled home renovation marketplace in East London seeking a Junior Sales Planner to talk with homeowners exploring renovations and guide them toward signing. The average project value sits between £20k and £80k, with sales cycles typically 4–12 weeks.

You’ll join a small, established team and learn a structured sales process. You’ll handle discovery calls, help define projects, manage your pipeline in HubSpot, coordinate with design/build teams, and follow up patiently

Qualifications

• Ability to manage customer anxiety.
• Structured follow-up habits.
• Curiosity about homes, construction, or design.
• Confidence on the phone and on video.
• Comfort with long sales cycles.

Responsibilities

• Run discovery calls and follow-ups with homeowners via phone or video.
• Help customers define their project scope and budget.
• Manage pipeline in HubSpot and log notes from conversations.
• Coordinate with design, build and operations teams.
• Follow up persistently to move deals forward.
• Provide feedback to product and marketing teams.

Skills

Discovery calls

HubSpot CRM

Pipeline management

Stakeholder coordination

Active listening

Tools

HubSpot CRM

Job description

About Beams

Beams is a technology-enabled home renovation marketplace based in East London. We connect homeowners with vetted builders and provide the structure that the renovation industry currently lacks: clear pricing, proper contracts, managed payments, and ongoing support throughout the build.

We don’t manage projects day to day — builders do. What we provide is the framework around them: the tools, accountability, and clarity that help projects run well. Think of us as the operating system for renovation.

We’re around 30 people. We launched in 2022 and recently achieved B Corp certification. We generate strong inbound demand, which means our sales team spends its time helping people who’ve already raised their hand, not cold‑calling strangers.

About The Role

Most sales jobs are outbound, target‑heavy, and transactional. This one is different.

As a Junior Sales Planner, you’ll speak with homeowners who are already exploring a renovation and help them shape the right project. That means understanding their goals, talking through options, explaining how Beams works, and guiding them toward signing. The average project value sits between £20k and £80k. Sales cycles typically run 4–12 weeks.

This is consultative, high‑trust work. Customers are making major financial and emotional decisions—extending a family home, reconfiguring how they live, spending a significant chunk of their savings. Your job is to make that process feel clear and safe.

You’ll be joining a small, established team and learning a structured sales process. There’s real support here, but you’ll need to be comfortable with ambiguity and the occasional mess. We’re a startup. Some things aren’t fully built yet.

What You'll Be Doing

• Running discovery calls and follow‑ups. You’ll spend a good portion of your time on the phone or on video calls with homeowners who’ve come to us through our website. These aren’t cold calls. They’re conversations with people who want help but aren't sure where to start.
• Helping customers define their project. Many homeowners arrive with a vague idea (“we want to extend the kitchen”) and need help turning that into something specific. You’ll ask the right questions, talk through options, and help them understand what’s realistic for their budget.
• Managing your pipeline in HubSpot. You’ll keep your deals up to date, log notes from every conversation, set follow‑up tasks, and use the CRM as your primary tool for staying organised. Discipline here matters.
• Working with the design and build teams. You’ll coordinate with our interior designers, build managers, and operations team to make sure projects are set up for success before they go live. That means aligning on scope, timelines, and expectations.
• Following up (a lot). Renovation decisions don’t happen fast. Customers procrastinate, get busy, wait for a partner to agree, or just need time. A big part of this job is structured, patient follow‑up — staying present without being pushy.
• Feeding back what you’re hearing. You’re on the front line. You’ll share patterns you notice — common objections, pricing confusion, questions we can’t answer well — so the product and marketing teams can improve.

What We're Looking For

• An ability to manage customer anxiety. Renovation is stressful. Customers worry about cost, disruption, being ripped off, making the wrong choice. You need to be the calm, clear voice in the room.
• Structured follow‑up habits. If your natural instinct is to let things slide, this isn’t the right role. You need to be someone who sets a task, does the task, and logs what happened.
• Curiosity about homes, construction, or design. You don’t need a trade background, but you do need to find this stuff genuinely interesting. You’ll be learning about extensions, loft conversions, listed buildings, planning permission, and building regulations. If that sounds dull, this isn’t for you.
• Confidence on the phone and on video. Most of your customer contact will be voice or video calls. You need to be clear, warm, and direct.
• Comfort with long sales cycles. You won’t close most deals in a single call. You need the patience and discipline to stay with a customer over weeks, sometimes months, without losing momentum.

Most people have 1-3 years of experience in a consultative or client facing role. We particularly welcome applications from people who’ve worked in trades, property, or client‑facing roles outside of corporate settings, but what matters most is that you’ve guided people through complex decisions, not just processed transactions.

What Success Looks Like

At 30 days: You’ve completed onboarding, sat in on calls with experienced planners, and started handling your own discovery calls. You can explain how Beams works clearly and confidently. You’re comfortable in HubSpot. You’re receiving new leads, and are signing your first projects.

At 90 days: You’re managing a pipeline of 15–20 active deals independently. You’re converting at a rate in line with the team average. You understand the common objections and how to handle them.

At 12 months: You’re consistently hitting or exceeding your targets. Your pipeline management is tight. You know which deals to prioritise and which to let go. You’re starting to develop an instinct for what makes a project sign or stall, and you’re contributing useful feedback to the wider team.

Package

• Salary: £32–38k base, depending on experience
• Commission: Milestone-based, tied to projects signed. OTE is uncapped. Top performers in the team are earning £45–55k total in their first year.
• Share options: Included in every offer
• Annual leave: 25 days + bank holidays
• Learning budget: Annual allowance for professional development
• Hybrid working: 3 days in our East London office, 2 from home
• Pension: Workplace pension scheme

Diversity and inclusion

We’re building a team that reflects the range of people we serve. Different backgrounds, experiences, and perspectives make us better at what we do.

We particularly encourage applications from people who’ve worked in trades, property, or client‑facing roles in non‑corporate settings. If you don’t meet every requirement listed above, apply anyway. We’re more interested in how you think than in a tidy CV.