Business Development Manager - Training Service

CR Civil Engineering; Waingroves; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company Car Allowance

Pension

25 days annual leave

Job summary

CR Civil Engineering, part of the RSK Group, is seeking an experienced Business Development Manager to join the Training Services team in Ripley, UK. The role focuses on driving commercial growth of the Training Division by developing new business opportunities, strengthening client relationships and identifying opportunities across the Group.

You will combine business development, consultative sales and key account management to deliver training solutions that meet operational and compliance

Qualifications

• Experience in business development, account management or sales.
• Strong knowledge of the construction training industry.
• Understanding of plant training, vocational qualifications and workforce competence.
• Excellent relationship-building and networking skills.
• Commercial awareness and negotiation skills.
• Strong communication and presentation skills.
• Self-motivated with the ability to work independently.
• Full UK Driving Licence.

Responsibilities

• Identify, develop and secure new training opportunities with external clients.
• Build relationships with contractors, plant operators / hire companies, civil engineering contractors and other organisations requiring construction training.
• Generate new business through networking, referrals, industry events and targeted business development activity.
• Develop a pipeline of opportunities to support sustainable business growth.
• Identify opportunities to introduce additional training services to existing customers.
• Work proactively with Group companies to identify internal training requirements.
• Build strong relationships with operational managers across the Group.
• Promote the full range of training services available.
• Maximise opportunities for cross-selling and collaborative working.
• Ensure internal customers receive the same high level of service as external clients.
• Act as the primary relationship manager for key client accounts.
• Develop long-term partnerships built on trust and excellent service.
• Conduct regular customer review meetings.
• Understand clients' workforce development plans and future training requirements.
• Respond promptly to customer enquiries and resolve issues in collaboration with the Lead Trainer.
• Support the production of quotations and training proposals.
• Negotiate commercial terms within delegated authority.
• Ensure quotations are followed up and converted into confirmed business.
• Monitor customer activity and identify opportunities for repeat business.
• Support the Managing Director with larger commercial opportunities and tender submissions.
• Maintain awareness of competitor activity and market developments.
• Work closely with the Lead Trainer to ensure training resources are available to meet customer demand.
• Liaise with the Training Coordinator regarding course scheduling and bookings.
• Ensure customer expectations are communicated clearly to the training team.
• Maintain effective communication throughout the customer journey.
• Maintain an up-to-date understanding of: Plant training, CPCS and NPORS schemes, NVQs, CSCS requirements, CITB funding and grants, National Occupational Standards, Construction workforce competence requirements.
• Provide informed advice to customers regarding suitable training pathways.
• Deliver a professional, responsive and customer-focused service.
• Ensure customer feedback is captured and acted upon.
• Represent the business professionally at meetings, exhibitions and industry events.
• Always promote the company’s reputation and values.

Skills

Business development

Account management

Sales

Construction training

Networking

Job description

The Vacancy

Ripley, UK.

The Role: The Business Development Manager is responsible for driving the commercial growth of the Training Division through the development of new business opportunities, strengthening existing client relationships and identifying opportunities across the wider Group.

CR Civil Engineering part of the RSK Group are a family run business, based in the Midlands, operating throughout England and Wales. We currently have an exciting opportunity for an experience Business Development Manager to join our Training Services team in Ripley, UK. The Role: The Business Development Manager is responsible for driving the commercial growth of the Training Division through the development of new business opportunities, strengthening existing client relationships and identifying opportunities across the wider Group. The role combines business development, consultative sales and key account management, ensuring clients receive training solutions that meet their operational and compliance needs. Working closely with the Lead Trainer and Training Coordinator, the Business Development Manager will ensure customer requirements are translated into successful training delivery. The role requires an excellent understanding of construction training, plant training, vocational qualifications and workforce competence to provide informed advice and develop long-term client partnerships.

Responsibilities

Business Development

• Identify, develop and secure new training opportunities with external clients.
• Build relationships with contractors, plant operators / hire companies, civil engineering contractors and other organisations requiring construction training.
• Generate new business through networking, referrals, industry events and targeted business development activity.
• Develop a pipeline of opportunities to support sustainable business growth.
• Identify opportunities to introduce additional training services to existing customers.

Internal Group Development

• Work proactively with Group companies to identify internal training requirements.
• Build strong relationships with operational managers across the Group.
• Promote the full range of training services available.
• Maximise opportunities for cross-selling and collaborative working.
• Ensure internal customers receive the same high level of service as external clients.

Key Account Management

• Act as the primary relationship manager for key client accounts.
• Develop long-term partnerships built on trust and excellent service.
• Conduct regular customer review meetings.
• Understand clients' workforce development plans and future training requirements.
• Respond promptly to customer enquiries and resolve issues in collaboration with the Lead Trainer.

Commercial Responsibilities

• Support the production of quotations and training proposals.
• Negotiate commercial terms within delegated authority.
• Ensure quotations are followed up and converted into confirmed business.
• Monitor customer activity and identify opportunities for repeat business.
• Support the Managing Director with larger commercial opportunities and tender submissions.
• Maintain awareness of competitor activity and market developments.

Operational Collaboration

• Work closely with the Lead Trainer to ensure training resources are available to meet customer demand.
• Liaise with the Training Coordinator regarding course scheduling and bookings.
• Ensure customer expectations are communicated clearly to the training team.
• Maintain effective communication throughout the customer journey.

Industry Knowledge

• Maintain an up-to-date understanding of:
• Plant training
• CPCS and NPORS schemes
• NVQs
• CSCS requirements
• CITB funding and grants
• National Occupational Standards
• Construction workforce competence requirements
• Provide informed advice to customers regarding suitable training pathways.

Customer Service

• Deliver a professional, responsive and customer-focused service.
• Ensure customer feedback is captured and acted upon.
• Represent the business professionally at meetings, exhibitions and industry events.
• Always promote the company’s reputation and values.

Key requirements, qualifications, and skills for the job

Essential

• Experience in business development, account management or sales.
• Strong knowledge of the construction training industry.
• Understanding of plant training, vocational qualifications and workforce competence.
• Excellent relationship‑building and networking skills.
• Commercial awareness and negotiation skills.
• Strong communication and presentation skills.
• Self-motivated with the ability to work independently.
• Full UK Driving Licence.

Desirable

• Experience working within an accredited training provider.
• Knowledge of CPCS, NPORS and NVQ delivery.
• Understanding of CITB funding and employer grant schemes.
• Experience of CRM systems.Experience preparing tenders or commercial proposals.

Salary & Benefits

• Salary Commensurate on experience.
• Company Car Allowance
• 42.5 hours / week (Mon - Fri)
• Pension
• 25 days annual leave (Ex BH)
• Discretional annual bonus

The RSK Group are an equal opportunity employer

#businessdevolopment&sales #construction #training

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies

About Us

Our company's modest beginning is rooted in a simple but ambitious aim: to create a positive working environment in which our workers thrive, and our services excel. After 23 years, we have grown from a small team of three to a company known for its safe and professional manner, while achieving the highest standards for our clients. We are ambitious and continue to expand, owing to our company vision and ethos. We have permanent locations throughout the Midlands, South Yorkshire and South Wales, including our extensive range of resources and assets to support our nationwide schemes. Our highly skilled workforce and wide range of plant and machinery ensure self-dependency and efficiency.

CR Civil Engineering is always investing in training, technology and machinery to refine its extensive civil engineering services, including civil, structural and geotechnical engineering and contracting, structural maintenance and repair and hard and soft landscaping, provided to the highways, water, rail and other sectors throughout the UK.

CR Civil Engineering is part of the RSK Group, a leading integrated environmental, engineering, and technical services business providing dynamic, multidisciplinary services to a wide range of sectors. RSK was founded in 1989 and has grown considerably since then.

At RSK, we operate as a group of businesses that work together seamlessly, aiming for growth through diversification. Our strategy helps us build a strong and resilient business, capable of weathering external challenges, while also providing greater value to our clients and more opportunities for our employees.

Since the beginning, our philosophy has remained the same: employ, develop and reward talented individuals. People are crucial to our company, and we recognise that our success hinges on our colleagues' growth. We're committed to preserving RSK's people‑first culture, promoting innovation, and fostering a supportive and caring environment for collaboration. At RSK, we want you to be part of our successes and help you reach your career aspirations. We take pride in offering employees fulfilling and challenging careers by promoting ongoing growth and empowering individuals to excel.

We are committed to fostering an inclusive workplace that welcomes individuals from all backgrounds, experiences, and perspectives. We firmly believe that embracing and celebrating the diversity in our workforce makes us a stronger and more innovative company.

By providing workplace adjustments, we make it easier for people to confidently explore and pursue our career opportunities and recognise that flexibility is key to fostering a dynamic and thriving workplace. Many of our office-based positions benefit from a flexible working arrangement, allowing our team members to achieve a balance between professional and personal commitments.

We actively encourage applications from candidates of all genders, races, ethnicities, ages, neurotypes, religions or beliefs, sexual orientations, and those with disabilities.

If you're passionate about making a difference, join us as we work together to build a brighter, more equitable, and sustainable future for all. Do you have what it takes?