Business Development Manager (Logistics or Supply Chain) in Dover)

New Appointments Group; Dover; On-site; GBP 31,000 - 52,000; Full time

Benefits offered by this job

5 weeks annual leave

Birthday leave

Free parking

Pension scheme

Private health care

Life assurance

Employee assistance programme

Cycle to work

Discount platform

Volunteer scheme

Job summary

New Appointments Group in Dover is seeking a Business Development Manager to drive growth in logistics and supply chain services. You will manage key customer relationships, identify new leads through market insights and support bids, tenders and onboarding.

The role requires experience in account management or business development within logistics, strong negotiation and analytical skills, and a full UK driving licence.

Qualifications

• Experience of account management or business development across Logistics or Supply Chain.
• Strong relationship management skills.
• Understanding of basic financial principles.
• Passion for growth, innovation and developing new solutions.
• Strong analytical skills with the ability to interpret market data.
• Skilled in negotiation and constructive conflict management.
• Strong written and verbal communication skills.
• Excellent planning, organisation and attention to detail.
• Role model for integrity, respect and positive team culture.
• A full UK driving licence.

Responsibilities

• Maintain engagement with customers to identify service improvements.
• Identify and qualify new leads through networking and market insights.
• Attend customer meetings 1-2 times per week.
• Support with the preparation of proposals, tenders and customer presentations.
• Support customer onboarding and align operational requirements.
• Attend 2-3 industry and trade events per year, ensuring leads are captured and followed up.
• Gather operational and financial data to support business cases and forecasting.
• Contribute to sales pipeline updates and support negotiations.
• Support rate and tariff updates.
• Maintain accurate KPI tracking for customer accounts within the CRM.
• Gather and share market intelligence on competitors and opportunities.
• Ensure compliance with relevant quality, safety, security and sustainability standards.
• Support commercial project delivery by coordinating tasks and monitoring progress.
• Support strategic initiatives led by the Head of Business Development.

Skills

Account management

Business development

Logistics

Supply chain

Relationship management

Negotiation

Financial principles

Analytical skills

Communication

Planning & organisation

Driving licence

Job description

Job title: Business Development Manager

Location: Dover

Salary: up to £52,000 + annual bonus

Hours: Monday to Friday, 37.5 hours per week

Hybrid: Yes

Benefits:

• 5 weeks annual leave + bank holidays
• Birthday leave
• Free parking
• Generous contributory pension scheme
• Private health care
• Life assurance
• Employee assistance programme
• Third party discounts
• Cycle to work scheme
• Benefits and reward platform
• Employee volunteering scheme

Key responsibilities as the Business Development Manager would be:

• Maintain engagement with customers to identify service improvements.
• Identify and qualify new leads through networking and market insights.
• Attend customer meetings 1-2 times per week.
• Support with the preparation of proposals, tenders and customer presentations.
• Support customer onboarding and align operational requirements.
• Attend 2-3 industry and trade events per year, ensuring leads are captured and followed up.
• Gather operational and financial data to support business cases and forecasting.
• Contribute to sales pipeline updates and support negotiations.
• Support rate and tariff updates.
• Maintain accurate KPI tracking for customer accounts within the CRM.
• Gather and share market intelligence on competitors and opportunities.
• Ensure compliance with relevant quality, safety, security and sustainability standards.
• Support commercial project delivery by coordinating tasks and monitoring progress.
• Support strategic initiatives led by the Head of Business Development.

Experience and skills required:

• Experience of account management or business development across Logistics or Supply Chain
• Strong relationship management skills.
• Understanding of basic financial principles.
• Passion for growth, innovation and developing new solutions.
• Strong analytical skills with the ability to interpret market data.
• Skilled in negotiation and constructive conflict management.
• Strong written and verbal communication skills.
• Excellent planning, organisation and attention to detail.
• Role model for integrity, respect and positive team culture.
• A full UK driving licence.

Desirable:

• Project management experience
• Knowledge of quality, security or food safety standards
• Understanding of regulatory frameworks

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

The role is subject to a medical assessment including a Drug and Alcohol test, and a background security check to obtain a dock pass.