Business Development Manager (Insurance)

Goodlord; Lincoln; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Bi-weekly coaching

Development fund

Holiday entitlement

Job summary

Goodlord is seeking a sales-focused professional to drive adoption of Rent Protection Insurance across our existing customer base. The role blends inbound/outbound outreach, quick rapport building, and disciplined process with travel to support offices as needed.

You'll leverage hands-on lettings experience, close B2B deals, and train agency partners to increase usage and grow the insurance book, all within a fast-paced, autonomous environment that rewards performance and customer satisfaction.

Qualifications

• Proven success in closing B2B sales, including up-selling and cross-selling.
• Experience in Lettings industry, ideally at senior lettings negotiator or branch manager level.
• Ability to establish rapport and trust quickly over the phone (and face-to-face when needed).
• Target-driven mentality with resilience under pressure.
• Comfortable working in a fast-paced, autonomous environment.

Responsibilities

• Identify how to use Rent Protection Insurance with current customers.
• Operate in a target-driven, fast-paced sales environment to grow skills.
• Train and develop agents to increase usage and insurance book.
• Collaborate with insurance and account management teams to identify opportunities.
• Measure success by sales performance, customer satisfaction and adherence to regulated processes.

Skills

B2B sales

Up-selling

Cross-selling

Phone-based selling

Lettings experience

Job description

Hybrid Based Role - 3 days a week in our Lincoln office, 2 days per week remote

Travel - Once per quarter travel to our London and Sheffield offices - travel fully paid

Our Mission

• Two in five people in the UK rent their homes. Our mission? To provide them with the best renting experience in the world
• We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution
• Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission!

The Opportunity

• Working with current customers to identify how to use our Rent Protection Insurance product more effectively
• Target driven, fast paced environment to grow your skills as a sales person
• Training and developing our agent base to increase customer usage and our overall insurance book
• Working with the wider insurance and account management teams to identify further opportunities
• A team where success is measured against sales performance, customer satisfaction and your ability to follow regulated processes

What We Need From You

• Proven success in closing B2B sales both up-selling and cross-selling
• Experience working in Lettings industry - ideally at senior lettings negotiator or branch manager level at least
• Ability to establish rapport and trust with customers quickly and efficiently over the phone (and in some cases, face-to-face)
• Target driven mentality with the ability to stay motivated and resilient even under pressure
• Comfortable working in a fast paced, autonomous environment.

Why you'll love being a Goodlordian

• Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!
• Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
• 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.
• Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
• Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we’re an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we’d love to hear about that too - please include it in your application.

• Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.