Business Development Manager - High Net Worth

Hiscox Underwriting Group Services Ltd (HUGS); Colchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Hiscox Underwriting Group Services Ltd (HUGS) seeks a Business Development Manager to lead High Net Worth broker relationships across the Midlands, driving growth and profitability. You will align internal and external stakeholders, unlocking opportunities and strengthening market position.

You will thrive on taking ownership, building broker partnerships, and using data-driven insight to deliver measurable commercial outcomes, while collaborating with underwriting and sales teams to optimise

Qualifications

• Proven broker-facing or account management experience in insurance.
• Strong knowledge of the UK insurance market, with High Net Worth exposure advantageous.
• Track record of delivering growth and building broker relationships.
• Ability to manage a regional patch independently.
• Self-starter with drive to grow a book of business.
• Excellent communication and interpersonal skills to influence stakeholders.
• Strong negotiation and commercial acumen.
• Highly organised and able to manage competing priorities.

Responsibilities

• Lead High Net Worth broker relationships across the Midlands to drive growth and profitability.
• Identify opportunities to improve Hiscox’s proposition and profitability.
• Maintain a high-quality pipeline and deliver against revenue targets.
• Coordinate with Regional Management and other teams to allocate resources effectively.
• Drive adoption of digital trading across your broker panel.
• Provide external insight to inform business decisions in the High Net Worth market.
• Work with internal peers to build mutually successful partnerships.

Skills

Broker relationships

UK insurance market

Account management

Portfolio ownership

Self-starter

Negotiation

Communication

Stakeholder influence

Job description

Job Type: Permanent

Build a brilliant future with Hiscox

About Hiscox UK

Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

The Business Development Manager

The Business Development Manager is responsible for leading High Net Worth broker relationships across the Midlands, maximising their value in line with Hiscox’s strategic ambitions. You will take a partnership-led approach, aligning internal and external stakeholders to unlock growth opportunities, improve performance and strengthen market position. Success in this role requires a combination of relationship leadership, strategic thinking and the ability to use data-driven insight to drive meaningful commercial outcomes.

The Business Development Manager leads our High Net Worth broker relationships across the Midlands region, working to maximise their potential in pursuit of our strategic ambition. As a Business Development Manager, you’ll thrive when taking the initiative, bringing both internal and external stakeholders together with a partnership based approach to create mutual success. You excel at building relationships and working closely with brokers to understand their needs and perspectives. You consistently complement these skills with a strategic mindset, structured approach, attention to detail and an ability to harness data to drive change.

You’ll work with brokers to identify new opportunities that accelerate High Net Worth growth, and work with our management teams to identify and implement improvements to our proposition and profitability.

You will own and lead relationships with key High Net Worth brokers in your region, driving growth, profitability and long-term strategic alignment, whilst delivering mutually successful partnerships for both Hiscox and brokers.

Deliver against clear revenue and growth targets, maintaining a high quality pipeline of case and portfolio opportunities in pursuit of account growth.

Support Regional Management team in the forecasting and planning of regional financial plans.

Work closely with Strategic Account Managers, Regional Management and Senior Leadership team members to coordinate account management activity and ensure that we effectively deploy internal resources in order to maximise relationship development.

Drive adoption of digital trading across your panel of brokers, liaising with internal stakeholders to improve the digital experience and maximise the digital distribution opportunity.

Provide external insight that informs business decisions regarding opportunities and changes in the High Net Worth market.

Through close and consistent broker engagement, you will support Hiscox in building market leading propositions in collaboration with internal and external stakeholders.

Work closely with New and Existing Business Underwriting teams to increase market penetration, enhance conversion, support retention and improve overall broker experience.

You will maintain a high quality pipeline of case and portfolio opportunities in pursuit of account growth, as well as identifying and acting upon cross-sell opportunities across the portfolio of Hiscox products.

Take a data-led approach to decision making that drives improved commercial outcomes and enhancement of the broker experience.

About you

As an experienced Business Development Manager, you are ready to take ownership of a strategically important broker panel, where your ability to drive growth, influence direction and lead change will directly impact Hiscox’s success.

You bring strong fundamentals in account management, but more importantly, you combine this with a strategic mindset, commercial acumen and a desire to shape both relationships and outcomes.

You are comfortable operating at pace, influencing senior stakeholders and challenging the status quo to deliver better results.

The must haves

• Proven experience in a broker-facing or account management role within insurance
• Strong understanding of the UK insurance market, with knowledge of the High Net Worth space advantageous
• A track record of delivering growth and building strong relationships with broker partners
• Ability to operate independently, manage your own portfolio and take ownership of a regional patch
• A self-starter mindset, with the drive to identify opportunities and grow a book of business
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
• Strong negotiation skills and commercial acumen
• Highly organised and resilient, with the ability to manage competing priorities

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. We’ve introduced new hybrid ways of working to encourage a healthy work life balance. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.

Work with amazing people and be part of a unique culture

We’re a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange. With 3,000 employees and 32 offices in 12 countries we’re a business with lots of opportunity for people with talent, spark and lots of ambition.