Business Development Manager - Fire

Complii; Birmingham; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Birthday off

25 days holiday

Company pension

Job summary

Fire Safe Services, part of Complii, is seeking a Business Development Manager to cover Birmingham and the West Midlands. The role blends managing existing accounts with winning new business, focusing on maintenance, monitoring and small works across the region.

You will work in a field-based role with autonomy and strong career potential, earning an excellent base and uncapped commission (OTE 50%) plus a car allowance. 25 days holiday, your birthday off and a company pension are also offered.

Qualifications

• Experience in fire alarms or life safety systems in field-based or regional roles.
• Proven ability to manage renewals, margins and long-term relationships with customers.
• Strong understanding of fire safety compliance in regulated environments.
• Proficient with CRM to manage pipelines, renewals and forecasting.

Responsibilities

• Manage and grow a portfolio of existing regional and small accounts as the main contact.
• Retain and renew maintenance and monitoring contracts while protecting margins.
• Identify and convert opportunities for upgrades, small works and installations.
• Win new business and build a sustainable pipeline for the future.

Skills

Account management

Sales

CRM systems

Negotiation

Relationship building

Tools

CRM software

Job description

We re looking for a Business Development Manager to join Fire Safe Services, in Birmingham or the wider West Midlands area. This role is split between managing existing regional and small accounts and winning new business, with a strong focus on growing maintenance, monitoring and small works across the West Midlands. It s a field-based, offering real autonomy and long-term career potential.

What s in it for you?

We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing supplier performance, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension.

Here s a look at some of the things you ll be doing:

• Manage and grow a portfolio of existing regional and small accounts, acting as their main point of contact and representing the business professionally across all customer interactions and meetings
• Retain and renew maintenance and monitoring contracts while protecting margin, service quality and long-term customer relationships across your assigned territory
• Identify and convert opportunities for upgrades, additions, small works and installations by understanding customer needs, site requirements and compliance obligations
• Win new business alongside managing existing accounts, helping grow the territory profitably while building a strong and sustainable pipeline for the future

Can you show experience in some of these areas:

• Account management or sales within fire alarms, fire safety or life safety systems in a field-based or regional role environment
• Managing renewals, margins and long-term customer relationships with a strong focus on retention, service quality and consistent revenue growth
• Strong technical understanding of fire alarm systems and fire safety compliance requirements within regulated and audited environments
• Experience using CRM systems to manage pipelines, renewals and sales activity accurately while supporting forecasting and performance reporting

Introducing our organisation:

For more than two decades, Fire Safe Services, part of Complii, has been a trusted provider of fire protection and security solutions across the UK. We specialise in suppression and detection systems, security alarms, CCTV and 24/7 monitoring services, all designed to help businesses stay prepared, protected and compliant.