Business Development Manager - Facilities Management

Additional Resources; Greater London; Hybrid; GBP 42,000 - 70,000; Full time

Job summary

Additional Resources is seeking an experienced Business Development Manager to drive growth across facilities management services in London. The role combines hybrid/field work with responsibility for building and managing a high-quality pipeline, engaging senior stakeholders, and delivering tailored FM solutions.

You will lead tender responses, pricing discussions and coordination with Bid, Commercial and Operational teams to secure contracts, with a focus on high-value opportunities and

Qualifications

• Experience in selling facilities management services, including cleaning and soft services.
• Proven track record generating new business opportunities and building a sales pipeline.
• Experience handling formal procurement and tender processes (PQQ/SQ, ITT, RFP, RFIs).
• Ability to engage with senior stakeholders and decision-makers.
• Commercial understanding covering pricing, margins, risk and contract viability.
• Knowledge of the FM sales lifecycle.
• Valid UK driving licence.

Responsibilities

• Generate and convert new Facilities Management opportunities.
• Build a self-sourced pipeline through networking, referrals, direct approaches, market research, telephone prospecting and digital activity.
• Identify target organisations and key contacts across Facilities, Estates, Property, Procurement and Operations.
• Develop relationships with senior decision-makers and understand their service requirements.
• Qualify opportunities and manage complex sales cycles through to completion.
• Work with Bid, Commercial and Operational teams to develop tailored solutions.
• Support PQQ/SQ, ITT, RFI and RFP processes, including tender submissions and pricing.
• Prepare and deliver presentations, tender interviews and commercial proposals.
• Contribute to costing and pricing, with consideration for margins, commercial risk and contract viability.
• Support negotiations around pricing and contractual terms.
• Take ownership of new business targets and maintain an accurate sales pipeline.
• Keep CRM records, forecasts, opportunity stages and anticipated decision dates up to date.
• Work closely with Operations, Commercial, Finance and HR teams to secure new contracts.

Skills

Sales

Relationship building

Negotiation

CRM familiarity

MS Office

Tools

CRM software

Job description

An excellent opportunity has arisen for an experienced Business Development Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services.

As a Business Development Manager, you will generate new FM opportunities, develop client relationships and lead the sales process through to successful contract award

This is a full-time, hybrid / field-based role in London offering a salary of up to £70,000, plus new-business commission of up to £100,000 per qualifying contract and benefits.

You will be responsible for:

• Generating and converting new Facilities Management opportunities.
• Building a self-sourced pipeline through networking, referrals, direct approaches, market research, telephone prospecting and digital activity.
• Identifying target organisations and key contacts across Facilities, Estates, Property, Procurement and Operations.
• Developing relationships with senior decision-makers and understanding their service requirements.
• Qualifying opportunities and managing complex sales cycles through to completion.
• Working with Bid, Commercial and Operational teams to develop tailored solutions.
• Supporting PQQ/SQ, ITT, RFI and RFP processes, including tender submissions and pricing.
• Preparing and delivering presentations, tender interviews and commercial proposals.
• Contributing to costing and pricing, with consideration for margins, commercial risk and contract viability.
• Supporting negotiations around pricing and contractual terms.
• Taking ownership of new business targets and maintaining an accurate sales pipeline.
• Keeping CRM records, forecasts, opportunity stages and anticipated decision dates up to date.
• Working closely with Operations, Commercial, Finance and HR teams to secure new contracts.

The candidates from the following background will be considered:

• Business Development Manager, Sales Manager, New Business Manager, Facilities Management Business Development Manager, FM Business Development Manager, FM Sales Manager, New Business Development Manager, Senior Business Development Executive or similar.

What we are looking for:

• Business Development experience within the Facilities Management sector.
• Experience in selling cleaning, soft services and/or wider FM solutions, with knowledge of tendering, pricing and commercial proposals.
• Background in handling formal procurement and tender processes, including PQQs/SQs, ITTs, RFPs and RFIs.
• Ability to engage with senior stakeholders and decision-makers.
• A track record of personally generating new business opportunities and building a sales pipeline.
• Commercial understanding covering pricing, margins, risk and contract viability.
• Evidence of successfully converting opportunities into FM contract wins.
• Knowledge of the FM sales lifecycle.
• Strong Microsoft Office and general digital skills.
• Valid UK driving licence.

Experience in any of the following would be beneficial:

• Contract cleaning
• Multi-site FM contract
• High-value FM contract wins
• Hard FM / engineering services
• Security and Front of House services
• Complex outsourced service tenders
• National or large corporate accounts
• Soft or Integrated Facilities Management
• Public-sector procurement and frameworks
• Mobilisation and operational solution development
• Selling multiple FM service lines as an integrated solution

Shift:

• 40 hours per week
• Monday - Friday