Business Development Manager

British Red Cross; Manchester; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Flexible working

Holidays: 36 days

Pension: Up to 6%

Recognition Platform

Discounts via Reward Gateway

Learning & Development

Will Writing Service

Death in Service

Cycle2Work

Job summary

British Red Cross, through Red Cross Training, seeks a Business Development Manager to boost revenue from new and existing accounts. You will manage the customer journey from prospect to implementation, nurturing relationships to ensure an excellent client experience.

Regular client contact, ability to present proposals, and using tools like Power BI and HubSpot CRM are essential. The role offers hybrid working in the UK with meetings in Salford.

Qualifications

• Thorough knowledge of the sales process from proposal to negotiations.
• Business development experience gained from face-to-face customer contact.
• Proven track record of generating income in a competitive environment.
• Organised, with strong time-management and account handling abilities.

Responsibilities

• Manage existing partnerships and relationships to achieve revenue growth targets.
• Collaborate with Client Relationship Manager to tailor service packages.
• Increase services used by customers and present proposals face-to-face.
• Analyse performance using Power BI and maintain an accurate pipeline in HubSpot.
• Engage regularly with clients to understand needs and inform strategy.

Skills

Sales process

Face-to-face selling

Negotiation

Presentations

Contract writing

Tools

Power BI

HubSpot CRM

Job description

Business Development Manager - Red Cross Training

Location: UK flexible (Hybrid, but with regular meetings in Salford, Greater Manchester)

Salary Range: £29,615 - £30,945 per annum, plus commission

Contract: Permanent

Are you a natural relationship builder? Do you love spotting new business opportunities?

As our Business Development Manager your main mission is simple: boost revenue from both new and existing accounts.

You’ll manage the customer journey from prospect and opportunity development through to implementation and ongoing account growth. You’ll nurture relationships, ensuring an excellent customer experience throughout.

Thinking big and small, you’ll identify both quick wins and long-term business opportunities. You’ll be the face of Red Cross Training (RCT), making regular client contact and deeply understanding what our clients need.

If you’re a natural collaborator who sees the value of working with colleagues to create new business opportunities, then this might be the role for you!

What will a day in the life of a Business Development Manager involve?

• Managing and developing existing partnerships and relationships with our customers to achieve revenue growth targets.
• Working with the Client Relationship Manager to develop a tailored service package where appropriate.
• Increasing the services that the customers use RCT to provide.
• Making face-to-face client presentations and proposals.
• Using contact reports, spreadsheets, Power BI, and other tools to analyse performance. Thus, helping spot opportunities and inform sales strategy.
• Using HubSpot CRM to manage communications, track activity and maintain an accurate pipeline.

To be a successful Business Development Manager, what will you need?

• Thorough knowledge of the sales process from initial proposals through to final negotiations.
• Business development experience gained from face-to-face customer contact.
• Proven track record of generating income from sales in a competitive price driven environment.
• Organised & Efficient: Proven organisational skills, time-management, and account management.
• Effective time management, setting priorities, and staying on top of a busy, dynamic workload.
• Presenting and negotiation skills, with a keen understanding of balancing profitability and customer satisfaction.
• Proposal writing, contract/SLA writing.
• Working knowledge of basic contracts and tenders and experience of selling training or service solutions.

Interested? Closing date for applications is 23.59 on Sunday 18th October 2026. Interviews will take place soon after.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
• Pension Scheme: Up to 6% contributory pension.
• Recognition Platform: Managers can reward great work with retail vouchers.
• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Learning & Development: A range of career and learning opportunities.
• Will Writing Service: Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders