Business Development Manager

Planhat; Greater London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Planhat in the United Kingdom is seeking an experienced Sales Leader to build and scale a high-volume outbound organization. You will shape strategy, recruit and mentor a team of BDRs/SDRs and collaborate with Account Executives, Marketing and RevOps to ensure strong pipeline growth across geographies and verticals.

This role prioritizes repeatable playbooks, KPI-driven coaching, and data-backed decision making.

Qualifications

• 5+ years leading high-volume outbound teams with 2+ years in leadership.
• Proven track record scaling BDR/SDR teams from small to 20-50+ reps.
• Deep understanding of qualification methodologies (BANT, MEDDIC, SPICED).
• Systems-savvy with CRM, engagement tools, and dashboards.
• Data-driven with focus on conversion, productivity, ROI.
• Excellent communicator and coach to executives and frontline reps.
• Entrepreneurial, growth-oriented mindset in fast-paced sales environment.

Responsibilities

• Build and lead a high-volume BDR team hitting aggressive pipeline targets.
• Recruit, train, and retain top sales talent with KPI framework.
• Foster a metrics-driven, coaching-focused sales culture.
• Create repeatable playbooks enabling fast onboarding and scalable performance.
• Own pipeline creation and align with AE, Marketing, RevOps.
• Design scalable prospecting processes and optimize workflow with Ops.
• Lead from the front with hands-on outbound campaigns and coaching.

Skills

High-volume outbound leadership

BDR/SDR scaling

Sales forecasting & KPI management

CRM & sales tooling proficiency

Data-driven decision making

Executive communication & coaching

Growth mindset & resilience

Job description

Competencies

This is a role for someone who has built and scaled outbound before and wants to do it again at a higher level. What we think that takes:

• 5+ years of experience in high-volume BDR/SDR (Outbound), AE, or Business Development, with 2+ years in leadership roles
• Proven track record of scaling sales development teams (e.g., from single digits to 20-50+ reps) while achieving ambitious pipeline/revenue contribution targets
• Strong sales pedigree: deep understanding of sales qualification methodologies (BANT, MEDDIC, SPICED, etc.) and outbound prospecting best practices
• Systems-savvy: expert in CRM, engagement tools, and sales automation; ability to architect efficient workflows, reporting, and dashboards
• Data-driven operator with a demonstrated ability to optimize for conversion, productivity, and ROI at scale
• Excellent communicator, motivator, and coach, capable of building trust with both executives and front-line reps
• Growth-oriented, entrepreneurial mindset with the resilience to thrive in a fast-paced, high-expectation sales environment

Trajectory

In this role you will:

Sales Leadership & Team Scaling

• Build, lead, and scale a high-volume BDR team that consistently hits aggressive pipeline targets
• Recruit, train, and retain top sales talent, with a structured performance framework spanning KPIs, quotas, comp models, and promotion paths
• Foster a competitive, metrics-driven, and coaching-oriented sales culture
• Establish repeatable playbooks and frameworks that enable fast onboarding and predictable performance across geographies, markets, and verticals

Revenue Generation & Alignment

• Own pipeline creation, ensuring outbound efforts consistently translate into high-quality pipeline and, ultimately, revenue
• Partner closely with Account Executives, Sales Leadership, and Marketing to optimize territory coverage, lead handoff, and campaign execution
• Set clear productivity and conversion benchmarks (calls, sequences, meetings, SQLs, closed-won impact) and manage the team rigorously against them

Process, Systems & Operations

• Design and implement scalable prospecting processes across segments and markets, in close collaboration with Revenue Operations
• Leverage CRM and sales engagement tools to maximize workflow efficiency and output quality
• Continuously evaluate and improve workflows to drive volume, personalization, and conversion at scale

Execution & Hands-On Involvement

• Lead from the front, personally supporting high-value prospecting campaigns and modeling best practices in outreach
• Coach BDRs on objection handling, messaging, and qualification to build sales acumen and confidence
• Drive continuous experimentation in outbound sequences, multichannel engagement, and messaging to maximize ROI

Definition of Success

We measure success by impact, not activity. Here's what that looks like:

• You have scaled a high-volume BDR organization that consistently outperforms its pipeline and revenue contribution targets
• You have implemented systems, processes, and playbooks that enable predictable, repeatable performance
• You have built a culture of sales excellence, career development, and accountability across the team
• You are driving significant top-of-funnel growth while aligning tightly with Sales, Marketing, and RevOps