Business Development Manager

Hyatt Hotels Corporation; City Of London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Complimentary nights

Hotel discounts

Free massages

Gym access

Free meals on duty

Laundry service

Headspace membership

Dine-guest discounts

Career development

Job summary

Hyatt Hotels Corporation’s Andaz London Liverpool Street is seeking an experienced Business Development Manager to bolster hotel sales, with emphasis on events, filming and private functions in London. You will identify new clients, grow relationships, and collaborate with Events, Marketing and Operations to convert opportunities into memorable experiences that maximise revenue.

You are a proactive negotiator with a strong commercial mindset, able to manage a portfolio and represent the brand at

Qualifications

• Experienced hotel sales professional with a strong commercial mindset.
• Proven track record of developing new business and growing client relationships.
• Able to drive revenue through events, corporate, social and private functions.
• Confident communicator and negotiator with a proactive sales approach.

Responsibilities

• Proactively drive new hotel sales opportunities, with a particular focus on growing the hotel’s Events business across filming, corporate social events and private functions.
• Identify and develop new relationships with clients, event planners, agencies and local businesses, expanding our network and presence in the London events market.
• Build and manage a portfolio of key client accounts, developing strong relationships that generate repeat business and long-term commercial opportunities.
• Get out into the market and represent Andaz London Liverpool Street at networking events, industry gatherings and client meetings, building connections and creating new leads.
• Create tailored proposals and event packages that respond to what our clients are looking for while showcasing the individuality of our spaces and maximising revenue opportunities.
• Deliver against sales and revenue targets, balancing the development of new business with the growth of existing accounts.
• Maintain a strong understanding of the sales pipeline, providing accurate forecasts and using account performance and market insights to identify where the next opportunities will come from.
• Work closely with our Events, Marketing and operational teams to turn commercial opportunities into memorable experiences, ensuring client requirements are understood and delivered seamlessly.
• Stay curious about what is happening across London’s events scene, keeping up with market trends, competitor activity and new ideas to identify opportunities and keep our Events offering relevant and distinctive.
• Bring creativity to the sales process, looking beyond standard packages to develop ideas and solutions that work for our clients and make the most of our unique event spaces.

Skills

Hotel sales

Client relationships

Negotiation

Networking

Market research

Tools

CRM software

Job description

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\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Joining Andaz London Liverpool Street means becoming part of a five-star lifestyle hotel located in the heart of vibrant East London. Just moments from Liverpool Street Station, the hotel sits at the centre of one of London’s most trendy neighbourhoods .

The hotel features 267 guestrooms and suites along with a collection of distinctive food and beverage experiences including a brasserie, café bar, wine lounge, gastropub and Japanese restaurant, creating a diverse and fast paced environment for colleagues. Andaz also offers 14 unique meeting and event spaces including the historic 1901 Ballroom and the Masonic Temple, both rich in character and heritage.

At Andaz, which translates from Hindi as “personal style”, colleagues are encouraged to be their authentic selves while delivering personalised and memorable experiences for guests.

Duties and responsibilities related to the Business Development Manager role

• Proactively drive new hotel sales opportunities, with a particular focus on growing the hotel’s Events business across filming, corporate social events and private functions.


• Identify and develop new relationships with clients, event planners, agencies and local businesses, expanding our network and presence in the London events market.


• Build and manage a portfolio of key client accounts, developing strong relationships that generate repeat business and long-term commercial opportunities.


• Get out into the market and represent Andaz London Liverpool Street at networking events, industry gatherings and client meetings, building connections and creating new leads.


• Create tailored proposals and event packages that respond to what our clients are looking for while showcasing the individuality of our spaces and maximising revenue opportunities.


• Deliver against sales and revenue targets, balancing the development of new business with the growth of existing accounts.


• Maintain a strong understanding of the sales pipeline, providing accurate forecasts and using account performance and market insights to identify where the next opportunities will come from.


• Work closely with our Events, Marketing and operational teams to turn commercial opportunities into memorable experiences, ensuring client requirements are understood and delivered seamlessly.


• Stay curious about what is happening across London’s events scene, keeping up with market trends, competitor activity and new ideas to identify opportunities and keep our Events offering relevant and distinctive.


• Bring creativity to the sales process, looking beyond standard packages to develop ideas and solutions that work for our clients and make the most of our unique event spaces.

About you

You are an experienced hotel sales professional with a strong commercial mindset and a track record of developing new business, growing client relationships and delivering revenue.

You understand the luxury and lifestyle hotel market and are confident representing Andaz with clients, agencies, event planners and industry partners. Naturally proactive and commercially curious, you enjoy getting out into the market, building connections and identifying new opportunities across corporate events, social events, private functions and filming.

You are a confident communicator and negotiator who can turn client needs into creative, commercially successful proposals. Organised , self-motivated and collaborative, you take ownership of your sales pipeline and enjoy working with hotel teams to turn opportunities into memorable events.

Benefits you will enjoy as a Business Development Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide


• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!


• Free monthly massages


• Access to the hotel gym


• Free meals on duty in our colleague restaurant


• Business attire laundered complimentary


• Headspace membership and access to our Employee Assistance Programme


• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels


• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

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