Business Development Manager

Toll Group; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A logistics and supply chain leader is seeking a motivated Business Development Manager to enhance their freight forwarding services. This role involves driving revenue, developing client relationships, and achieving sales targets. The ideal candidate has a solid background in business development, excellent communication skills, and a proactive approach to client engagement. Join a dynamic team that values growth and innovation.

Qualifications

• Proven track record in business development and sales.
• Strong understanding of the freight forwarding industry.
• Confident presenter able to engage various audiences.

Responsibilities

• Grow the company's air and ocean freight business.
• Develop and qualify leads to convert into customers.
• Maintain a sales pipeline to achieve growth targets.
• Drive revenue growth and build strong client relationships.

Skills

Business development experience

Client relationship management

Excellent communication skills

Problem-solving skills

Team player

Job description

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At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

We are looking for a motivated and results driven Business Development Manager to help take our freight forwarding business to the next level. This is an exciting opportunity to play a key role in driving revenue, expanding market share, and building strong client relationships across both air and ocean freight services.

PRIMARY DUTIES & RESPONSIBILITIES

• Grow the company's air and ocean freight business/services, in accordance with the sales strategy
• Serve as the main sales contact point for assigned customers.
• Find, develop and qualify leads, then convert them through the sales process into prospects and customers
• Maintain a sales pipeline to achieve agreed growth targets
• Manage customer interactions including fostering relationships, making customer calls and closing deals
• Drive the business and grow the company's revenue, market share and profitability
• Build relationships at all levels and represents the company in a professional manner, including presentations to the customers and representation at industry events.
• Incorporate the daily use of the Global CRM platform to document sales activity and relevant customer business details.

What we're looking for:

• Proven track record in business development, client relationship management, and selling freight forwarding or related services
• Excellent written and verbal communication skills
• Confident presenter with the ability to influence and adapt to different audiences
• A collaborative team player who can also work independently
• Strong problem-solving skills and attention to detail
• Customer focused, commercially minded, and driven to achieve results

Join us and make an impact.

Be part of a dynamic, supportive team where your contribution truly matters. We value growth, innovation, and accountability and we'll give you the tools, support and freedom to excel.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in United Kingdom and be prepared to undertake pre-employment checks including a criminal history check and medical.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Transportation, Logistics, Supply Chain and Storage

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