Business Development Executive

Future plc; Nottingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Salary benchmarked against experience

Personal development plans

Collaborative team culture

Exposure across sales operations

Job summary

Future Prospects Group is working with our client to appoint a Business Development Executive. The role bridges sales support and B2B account coordination, handling lead generation, account management, order tracking and brand marketing support.

You will work with a regional field sales team and support export tracking, tender activities, and CRM/ERP systems. Applicants should have a background in B2B account management or sales administration, with strong Excel/Office skills and a full UK

Qualifications

• Proven background in B2B account management, customer service, sales administration, or lead generation.
• Experience with CRM and ERP databases, ideally Sage platforms.

Responsibilities

• Nurture key and premier business accounts to build long-term loyalty.
• Serve as first point of contact for customer enquiries, resolve issues promptly.
• Manage inbound pipeline and track leads from portals and channels.
• Make targeted outbound calls to uncover new business in regional territories.
• Qualify high-potential leads and coordinate with remote BDMs.
• Assist with sales order processing from enquiry to delivery.
• Support international export tracking and cross-border shipping data.
• Maintain accurate records in the centralised database and assist with marketing updates.

Skills

B2B account management

Customer service

Sales administration

Lead generation

Tools

CRM/ERP (Sage)

Sage 200

MS Office

Job description

Future Prospects Group are delighted to be working with our client in the commercial supply and distribution sector to appoint an ambitious Business Development Executive on a full-time, permanent basis. This is an exceptional opportunity for a proactive commercial professional to play a pivotal role bridging sales support and key B2B account coordination. Working alongside an established internal colleague and supporting a regional field sales team, you will enjoy a multifaceted role encompassing lead generation, account management, order tracking, and brand marketing support., Your responsibilities as a Business Development Executive will include:

• Nurturing and managing relationships with key and premier business accounts to build long-term commercial loyalty.
• Serving as a trusted first point of contact for customer enquiries, resolving challenges promptly or escalating where appropriate.
• Managing the day-to-day inbound pipeline by identifying and tracking leads from contractor portals and inbound channels.
• Conducting targeted outbound calls within allocated regional territories to uncover new business opportunities.
• Qualifying high-potential leads and collaborating closely with remote Business Development Managers to align field actions.
• Assisting with sales order processing to smoothly advance orders from initial enquiry through to delivery.
• Supporting international export tracking to ensure cross-border shipping details and data are accurately captured.
• Providing administrative assistance for formal tender preparations and omnichannel communications via phone, email, and live chat.
• Maintaining accurate records within the centralised database while assisting with digital marketing updates and corporate events.
• Proven background in B2B account management, customer service, sales administration, or lead generation.
• Prior experience working within a supplier, distributor, or merchant environment is highly advantageous.
• Practical working knowledge of CRM and ERP databases, ideally Sage platforms such as Sage 200 or Sage CRM.
• Proficiency across standard Microsoft Office applications, with confident abilities in Excel, Word, and PowerPoint.
• High level of commercial acumen, strong relationship-building skills, and a proactive approach to problem solving.
• Excellent organisational abilities with acute attention to detail when managing database records and order pipelines.
• A full, valid UK driving licence to accommodate occasional customer site visits.

The benefits included with this role are:

• Competitive basic salary benchmarked against experience.
• Structured personal development plans and upskilling frameworks to support career progression.
• Collaborative, supportive team culture with shared commercial targets.
• Comprehensive exposure across sales operations, export administration, and digital marketing initiatives.