Business Development Executive

Last Mile Infrastructure Group; Glasgow; Hybrid; GBP 32,000 - 50,000; Full time

Benefits offered by this job

25 days holiday and increasing to 30

Holiday buy scheme

Discretionary bonus

EV salary sacrifice scheme

Cycle to work scheme

Employer pension contributions

Volunteering day

Life assurance (x4 salary)

Private medical insurance

Job summary

Last Mile Infrastructure Group is seeking a Business Development Executive for the Hamilton/Glasgow area to drive customer relationships and adoption across gas, electricity, water and wastewater assets, including smart metering. You will coordinate with internal teams to deliver solutions and identify opportunities to retain and grow value.

The role offers hybrid working, discretionary bonus and a range of benefits as part of a growing utilities business in the UK.

Qualifications

• Customer service experience dealing with external customers.
• Experience working in sales and/or account management.
• Strong IT skills.

Responsibilities

• Build and manage relationships with a portfolio of customers to support the adoption of gas, electricity, water and wastewater assets, including smart metering and other opportunities.
• Prepare competitive asset value quotations within agreed commercial parameters using relevant design tools and financial models.
• Coordinate with internal and external stakeholders to monitor enquiries, quotations and acceptances, ensuring sales targets and adoption KPIs are achieved.
• Use account performance data to track progress through the asset adoption process, identify issues early and drive continuous improvement.
• Provide administrative and operational support throughout the sales and account management lifecycle, from initial enquiry through to completion.

Skills

Customer service

Sales/account management

IT skills

Job description

Business Development Executive – Hamilton, GlasgowJoin a leading utilities company where innovation, collaboration and service excellence are at the heart of what we do. At Last Mile, we deliver high quality solutions across the multi utility sector and support customers from initial enquiry through to successful delivery. With continued growth across the business, we are looking for a motivated Business Development Executive to join our team.As a Business Development Executive reporting to the Head of Account Management, you will be responsible for building and maintaining strong long term customer relationships. Acting as the main point of contact throughout the asset adoption process, you will take a proactive approach to account management, ensuring customers receive clear communication, consistent support and a smooth experience. You will manage day to day customer needs, work closely with internal teams to deliver solutions, and identify opportunities that support retention, growth and increased value.This is a great opportunity for someone looking to develop their skills and experience in sales and account management within a growing and supportive organisation.

What’s in it for you as a Business Development Executive?

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• stream – Financial wellbeing platform
• Employee assistance programme
• Car allowance
• Hybrid working*
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay**
• Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Business Development Executive:

• Build and manage relationships with a portfolio of customers to support the adoption of gas, electricity, water and wastewater assets, including smart metering and other opportunities
• Prepare competitive asset value quotations within agreed commercial parameters using relevant design tools and financial models
• Coordinate with internal and external stakeholders to monitor enquiries, quotations and acceptances, ensuring sales targets and adoption KPIs are achieved
• Use account performance data to track progress through the asset adoption process, identify issues early and drive continuous improvement
• Provide administrative and operational support throughout the sales and account management lifecycle, from initial enquiry through to completion

Experience / Knowledge:

• Customer Service experience, dealing with external customers
• Experience working in sales and/or account management
• Strong IT skills

About us:

Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure. With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre. With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one-stop shop’ for new utility connections. We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people. For further enquiries, [e-mail] visit our website atwww.lastmile.co.uk

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.